Cash Application Supervisor

Description

Join the Seaboard Armour Transportation & Logistics (SATL) Team Today!

Position Overview: The Cash Application Supervisor is responsible for overseeing the cash application process, ensuring the accurate and timely reconciliation of customer payments, and leading a team to deliver efficient and effective payment solutions. This role collaborates with accounting, credit, and customer support teams to enhance processes, implement system improvements, and resolve issues. The ideal candidate thrives in a fast-paced environment, is detail-oriented, and has a strong background in financial software and process management. Key Responsibilities Cash Application and Reconciliation

• Set up memos as authorized by management.
• Reconcile payments that have not been applied to customer accounts.
• Manage monthly closing of cash applications for Armour and Seaboard.
• Prepare and upload documentation into Software System (Blackline) for reconciliation.

Process Improvement and Reporting

• Drive process improvements through customer support and software solutions like Blackline.
• Prepare and distribute daily reports on cash application progress to accounting and credit departments.
• Identify and implement efficient working processes to enhance operational performance.

Team Leadership and Development

• Provide leadership and direction to the customer payments team.
• Orient, train, assign, coach, and mentor team members to achieve department goals.
• Assign and review work, ensure deadlines are met, and manage workload delegation.
• Assist in the investigation and resolution of issues that arise within the team or process.

Time and Process Management

• Prioritize multiple simultaneous deadlines while managing competing priorities under pressure.
• Develop and maintain processes to ensure efficiency and accuracy in payment reconciliation.

Other duties

• Perform additional duties as required to support the success of the role and department.

What We're Looking For Technical Proficiency

• Accounts receivable knowledge
• Proficiency in Microsoft Excel.
• Experience with financial software such as TruckMate, GP, or Blackline an asset.

Skills and Abilities

• Strong verbal and written communication skills.
• Exceptional organizational and time-management skills.
• Detail-oriented with the ability to thrive in a fast-paced, deadline-driven environment.
• Excellent critical thinking, problem-solving, and analytical abilities.

Leadership

• Demonstrated ability to lead and coach teams effectively.
• Experience prioritizing and managing workloads to meet team objectives.

This role operates in a dynamic environment that requires adaptability and a proactive approach to challenges. It involves close collaboration with internal teams and external stakeholders to achieve financial and operational goals.