Proposal Coordinator (12 Month Term)

AboutPayByPhone

AtPayByPhone, our strength is our people. Behind our product is a talented, creative, and driven multi-disciplinary team united by a shared ambition: to make everyday mobility simpler. We believe innovation should be collaborative, learning should be constant, and work should be enjoyable. As we grow,werelooking for people who want to grow with us.

Together,wereon an ambitious mission to create intuitive technology solutions that deliver world-class user experiences. We are a fast-growing, forward-thinking company and already help more than60 million usersacross North America and Europe. Our technology helps millions of consumers pay quickly, easily, and securely without waiting in line, carrying change, or worrying about costly fines.

About The Role

Location: Vancouver (Hybrid)

Employmenttype: Fixed Term (12 - months)

Reports to: Managing Director, NA

As a Proposal Coordinator (Bids), your primary purpose is to provide essential support to theBidManagerand sales team throughout the entirety of the bid process. Your role encompasses meticulous bid searching, comprehensive administrative tasks, and seamless coordination to ensuretimelyandaccuratebid submissions. Byleveragingyour organizational skills and attention to detail, youfacilitatethe smooth flow of bid-related activities from release to completion, thereby contributing to the achievement of our company's business developmentobjectives.

Key Responsibilities

• Support the Companys bid process from identification to submission and pre-award negotiations

• Analyzebid requirements

• Comfortable learning and using software tools such as MS Office,SalesForce, and Responsive

• Write and editdocuments for readability, consistency, andappropriate tone, describingcompany capabilities, sector knowledge, management approach, and/or past performance

• Provide support in putting together exceptional bids that clearlydemonstrateproduct benefits, and accurately respond to all elements to meet or exceed the bid requirements within the stipulatedtime frames

• Track bid responses and evaluations of bid responses

• Obtain approvals by reviewing proposal with key providers and projectmanagers.

• Supportdeveloping effective processes, assets, and resources for successful bid submissions

• Participate in bid/no bid reviews withBid Manager andthe sales team. Conduct win/loss reviews

• Assist Bid Manager in updating Responsive Answer Library

• Work with Marketing to curate bespoke materials for bid responses

• Managecontent onCommercial Team Confluence pages,as it relates to the bid process

• Commercial Team special projects as assigned bythe Managing Director, NA

Key Requirements

Essential Knowledge, Skills, and Experience

• 1-3 years' experience in administrative/coordination activities
• Experience in bid coordination related activities is an asset
• Post-secondary degree is an asset but not required
  

• Experience working in a fast-paced, rapidly changing environment

• Experience in gathering information for reports

• Able to gather information accurately and quickly from multiple sources

• Experience with daily high-volume of outbound calling and emailing activities

• Experience in similar software development environment would be highly regarded

• Experience working in Responsive is an asset
• Experience in generating Salesforce reports is an asset
• Proven ability to learn new software programs and able to learn quickly

• Intermediatein Excel and PowerPoint

• Advanced Google research skills
• Prior experience using Salesforce or other CRM

WhatWe Offer

Compensation:The expected salary range for this role is$60,000- $75,000 CAD. Final compensation will be based on factors such as experience, skills, qualifications, and internal equity.

Vacation:All full-timeemployees start with4 weeks of vacationper year.

Work From Anywhere: Enjoy up to 3 weeks of work from anywhere per year, subject to business needs and manager approval.

Personal Days:Weprovide5 personal days annually, in addition to paid sick days, to support flexibility and work-life balance.

Comprehensive medical & dentalcoverage: Available to all full-time employees.

Employee Assistance Program (EAP):Access to confidential support services and resources for you and your family.

Career Growth & Learning Support:Opportunities for professional development, continuous learning, and career progression.

WorkingatPayByPhone

Weoperatein a worldthatsconstantly evolving and change is something we embrace. Our values guide how we show up for one another and for our customers every day. In short, we:

• Make things happen

• Stay curious

• Work together

• Have fun

• See through our customers eyes

These principles shape how we collaborate, innovate, and deliver on our commitments.

Were also committed to fostering a diverse and representative workforce and an inclusive environment where everyone is treated with respect and fairness. We do not tolerate discrimination or harassment in our workplace or throughout our hiring process. Our hiring decisions are grounded in business needs, role requirements, and individual qualifications ensuring we reflect the talent and communities we serve.

PayByPhoneis committed to providingaccommodationthroughout the recruitment process.If you require accommodation, pleasereach out tousat [email protected].

Want to see our values in action? Visit ourInstagramandLinkedIn. Curious about the story behind our values? Head over to ourAbout Uspage to learn more.