Account Manager - Strategic Communications

Hi there, thanks for checking out this opportunity at Sundae Creative!

SundaeCreativeisaleadingbrandcommunicationsagencyspecializinginpublicrelations,influencermarketing,socialstorytelling,andexperientialbrandexperiences.WithofficesinMontrealandToronto,wepartnerwithcategory-definingbrandsacrossNorthAmerica,particularlyinbeauty,fashion,lifestyle,andconsumersectors.WereknownforblendingsharpstrategywithculturallyrelevantcreativeLcombiningthecredibilityoftraditionalPRwiththespeedandinventivenessofmoderndigitalchannels.Ourteamsareorganizedbyexpertise,allowingustomovefast,thinksmarter,anddeliverintegratedcampaignsthatsparkconversation,buildinfluence,anddriverealimpact.

NowpartoftheDulcedoGroup,SundaeCreativeoperateswithinabroaderecosystemoftalentandinnovation,whilekeepingtheagilityandhands-onapproachofaboutiqueagency.Wetakeourworkseriously,butnotourselves-curiosity,collaboration,andgreatideasleadthewayhere!JoiningSundaemeanssteppingintoahigh-performance,people-firstenvironmentwheregrowthisencouraged,voicesareheard,andambitionissupported.Wecaredeeplyaboutourclients,ourculture,andthepeoplebehindthework,andwereexcitedtobuildwhatsnexttogether!

Theopportunity:

AsanAccountManageronourStrategicCommunicationsteam,youwillplayapivotalroleinmanagingclientaccountsanddrivingimpactfulcommunicationsstrategiesthatcombinetraditionalPRwithinfluencermarketing.Yourabilitytocrafttailored,integratedcampaignswillhelpamplifyourclientsmessagesacrosspress,socialplatforms,andcreator-ledchannels.ReportingdirectlytoyourAccountDirector,youllstrengthenexistingrelationships,nurturenewones,anddelivermeaningfulresultsintodaysfast-evolvingPRandinfluencerlandscape.

YourScopeofWork:

• ManageaportfolioofPRandinfluencermarketingaccounts,servingastheprimaryclientcontactandprovidingstrategiccounselacrossearnedmediaandcreatorpartnerships.
• Cultivateandgrowrelationshipswithclients,journalists,andinfluencers,understandingtheirobjectivestodeliverintegratedPR+influencercampaigns.
• Developandpitchcompellingstorylines,influencerbriefs,andcampaignideasthatalignwithindustrytrends,audienceinsights,andbrandpositioning.
• Overseethecoordinationofpresscampaigns,influenceractivations,contentcollaborations,andevents,ensuringalignmentwithclientgoalsandbrandvoice.
• Leadstrategicbrainstormingsessionsandcontentideation,leveraginginfluencer-drivenstrategiestoenhancereachandengagement.
• AnalyzeresultsacrossPRcoverage,influencercontentperformance,andsocialKPIs,deliveringclearreportingandactionableinsights.
• Managebudgetsandvendorrelationshipsforlarge-scaleevents,pressactivations,andinfluencercampaigns.
• Stayaheadofindustryandplatformtrends,proactivelyintegratinginfluencermarketingtacticsintoPRstrategies.
• Mentorjuniorstaff,fosteringgrowthinbothPRandinfluencermanagementskillsets.

YourProfile:

• Bachelor'sdegreeorGraduatediplomainPR,communicationsorarelatedfield.
• 3+ years of previous experience in PR account management working in an agency setting.
• Previousexperienceworkingwithfashion&lifestylebrandsincludingbutnotlimitedtothefollowingindustries:fashion,beauty,travel,tourism,design,food&beverage.
• Strongmediaandinfluencernetworkwithprovenexperiencebuildinglong-termrelationships.
• Demonstratedabilitytoexecutemulti-channelcampaigns(press+social/influencer).
• Solidunderstandingofcontentperformancemetrics,influencerROI,andsocialmediaanalytics.
• Excellentprojectmanagement,communication,andpresentationskills.
• Creative,proactive,andabletobalancebothstrategicthinkingandhands-onexecution.
• Establishedmedialistandstrongmedia(traditionalanddigital)relationswithinthelifestyle,beauty,andfashionindustriesandprovenabilitytosecureimpactfulmediacoverage.
• Professional level proficiency in French and English, or full bilingualism, is required
• Highlyorganizedwithaprovenabilitytojugglemultipleaccountsandmeettightdeadlinesinafast-pacedenvironment.
• Proactiveandadaptable,thrivingontakinginitiativewhilevaluingfeedbackandmaintainingopen,transparentcommunicationwiththeteam.
• Passionateaboutcollaborationandteamsuccess,bringingapositiveandsolution-orientedapproachtoeveryproject.
• You thrive in a fast-paced, performance driven environment, youre energized by hustle and bustle, and love making things happen.
• YoureexcitedaboutlearningandcontinuouslygrowinginthePRandinfluencermarketingworld,especiallywithinthebeauty,fashion,andlifestyleindustries.

SoftSkills&SCfactor:

• AtSundaeCreative,welookformorethanjustaCV-welookforambition.
• Youresomeonewhosexcitedtolearn,takeonnewchallengesandbuildacareerwithus.
• Yourepassionate,driven,curiousandpossessadoermentality.
• You thrive in a collaborative, high energy culture where peers genuinely add value to your work.
• Youbelieveinworkinghard,celebratingwins,laughingoften,andnottakingyourselftooseriously-whilestilldeliveringhigh-qualityresults!

Perks!

• TimeOff:Unlockunlimitedpaidvacationafteroneyear,supportedbytrust,accountability,andalignmentwithteamneeds.Beforeoneyear,vacationisaccruedatthestandardtwo-weekannualentitlement.
• Summer Hours: Enjoy early Fridays year round, with work wrapping up at 2PM every Friday.
• HolidayClosure:OfficeclosureeveryyearbetweenChristmasandNewYears,soyoucanfullyunplugandspendtimewithlovedones.
• ComprehensiveInsurance:Fullmedical,dental,andvisioncoverageforyouandyourlovedones,availableafterjustonemonth.

WhyYoullLoveWorkingatSundaeCreative

• Work cross functionally across PR, Events, Influencer Marketing, Design, and Social, contributing to innovative strategies for some of the most exciting clients in the industry.
• Join a tight knit, collaborative team where respect, trust, and good energy are core to our culture.
• Growwithus:aswerescaling,internaladvancementopportunitiesarereal,andstrongperformanceisrecognizedandrewarded.
• As a division of Dulcedo Management, Sundae Creative offers the best of both worlds: the energy of a fast growing agency, backed by the expertise and stability of 15+ years in the industry.