Sales Consultant- Retirement Residences

Sales Consultant

Retirement Living Community
Oakville, Ontario

Build Meaningful Connections. Help Seniors Find Their Next Home.

Our client is a premium retirement living community committed to delivering exceptional hospitality, personalized service, and an outstanding resident experience. We are seeking a dynamic and relationship-driven Sales Consultant to support occupancy growth and guide prospective residents and families through one of life's most important transitions.

This is an exciting opportunity for a compassionate sales professional who thrives in a people-focused environment and enjoys building lasting relationships within the community.

The Opportunity

As the Sales Consultant, you will play a key role in driving occupancy through lead generation, relationship management, tours, community outreach, and personalized follow-up. You will work closely with prospective residents and families, helping them navigate retirement living options with confidence and care.

You'll be joining a collaborative team in a warm, upscale environment where service excellence and resident experience are top priorities.

In This Role, You Will:Drive Occupancy & Sales

• Manage and nurture leads through the full sales cycle
• Conduct personalized tours showcasing the lifestyle, amenities, and services offered within the residence
• Follow up consistently with prospects and referral sources to support move-ins and occupancy goals
• Maintain accurate records within the CRM system

Build Relationships

• Develop strong relationships with prospective residents, families, and community partners
• Serve as a trusted advisor throughout the decision-making process
• Deliver a compassionate and consultative sales approach focused on understanding individual needs

Community Outreach & Networking

• Build relationships with healthcare professionals, hospitals, retirement networks, and local organizations
• Participate in community events, marketing initiatives, and networking opportunities
• Support local outreach strategies to increase awareness and generate new leads

Deliver an Exceptional Experience

• Ensure every interaction reflects professionalism, warmth, and hospitality
• Collaborate closely with operational and leadership teams to support a seamless resident transition
• Contribute to a positive and welcoming residence culture

What We're Looking For:

• Proven experience in sales, relationship management, or customer service
• Experience within retirement living, senior housing, healthcare, hospitality, real estate, or luxury service environments considered a strong asset
• Exceptional interpersonal and communication skills
• Strong organizational and follow-up abilities
• Ability to build trust and create meaningful relationships
• Self-motivated with a passion for achieving occupancy and sales goals
• Comfortable working in a fast-paced, people-centered environment
• Experience using CRM systems is an asset

Preferred Background:

• Retirement Living Sales Consultant
• Senior Living Advisor
• Healthcare or Hospitality Sales
• Community Outreach or Business Development
• Luxury hospitality or relationship-focused sales experience

Why Join:

• Opportunity to work within a premium retirement community
• Competitive compensation package with bonus potential
• Supportive and collaborative leadership team
• Meaningful work helping seniors and families during important life transitions
• Stable and growing organization with career growth potential

If you are passionate about relationship-driven sales and creating exceptional experiences for seniors and their families, we would love to hear from you.