Are you passionate about helping people and providing top-notch service? Do you thrive in a supportive, remote work environment where your skills truly make a difference? If so, we'd love to have you on our team!
As a Remote Customer Support, you will deliver exceptional service in life and health insurance. Be the go-to problem solver who helps customers thrive through smart solutions, fast responses, and expert advice. Advance your global career in insurance support while staying rooted at home. This opportunity allows you to make your mark in the wholesale industry, supporting customers worldwide through innovative tools and platforms—all without relocating. Be part of something impactful, future-focused, and growth-driven.

What We Offer

• 100% Remote with virtual team support

• Step-by-step training & mentorship (no experience required)

• Clear career advancement opportunities

Responsibilities

• Provide first-class assistance to clients, ensure smooth enrolling of clients and resolve concerns, and contribute to product improvements by collaborating closely with internal teams and customer feedback channels.
• Act as the primary contact for clients needing support with their policy.
• Assist clients through policy enrollment, ensuring smooth integration.
• Perform detailed analysis of client issues and collaborate with internal teams to develop and implement effective resolutions.
• Provide proactive recommendations and enhancements to boost client success and operational efficiency.
• Keep thorough records of client interactions, and resolutions to enhance the collective knowledge base for future recommendation.

Qualifications

• Strong communication and self-motivation

• Ability to manage time in a remote role

• Willing to obtain a professional license (guidance provided)

• Prior sales or customer service experience is a plus

• Authorized to work in Canada or the U.S.

Exciting Perks Await!

• Commission-based plus bonus and incentives
• Career-growth
• Work and life balance
• Remote work arrangement

Apply Today
Take the next step toward a meaningful career—submit your resume today!