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Human Resources Assistant- Applewood Auto Group

The HR Assistant position at the Applewood Auto Group plays a critical role in ensuring a seamless and exceptional experience for our team members from recruitment through onboarding and beyond. This role requires a highly organized and proactive individual who thrives in a dynamic environment and is committed to delivering white-glove service. This is a permanent, full-time, in-office position.

Top 5 Key Responsibilities:

1. HR Administrative Support:

o Manage and maintain employee records with the utmost accuracy and confidentiality.

o Serve as the first point of contact for initial HR inquiries through our HR Ticketing system and provide timely responses, or delegate tasks to the correct HR professional.

o Assist with the preparation and facilitation of HR-related documentation, reports, presentations and processes.

o Assist in the coordination of orientation, collaborating with our HR Generalist and Director of Development.

2. Full-Cycle Recruitment:

o Collaborate with hiring managers to identify staffing needs and develop and revise job descriptions, as required.

o Source, screen, and interview candidates, providing thorough assessments and recommendations, on an as-needed basis for the following positions: Lot Staff, Receptionists, Accounting and Head-Office Admin positions, including BDC Representatives.

o Liaise with our external recruitment firm, Recruiting Room, and our Hiring Managers for the following positions: Product Advisors, Sales Managers, General Sales Manager, Finance Managers and Directors, Used Car Managers, Fixed Operations Manager, Service and Parts Managers, Service and Parts Advisors.

o Coordinate and conduct background verifications including criminal and credit checks, Red Seal certification and VSA verification.

o Connect with the new team member by congratulating them and presenting their offer of employment or contract. Advise them with next steps, what to expect, and what we expect from them.

3. Onboarding Excellence:

o Assist in the design and delivery of an exceptional onboarding experience for new team members.

o Assist in the coordination of new hire orientation sessions in collaboration with our HR Generalist and Director of Development, while ensuring all necessary paperwork and training are completed in a timely manner.

o Follow up with new team members on overdue onboarding plans. Either by phone, in person, or virtually providing the team member with assistance and answering any questions that are preventing them from completing their onboarding plans in HR4.

o Continuously improve the onboarding process by gathering feedback and implementing enhancements.

4. Employee Experience and Engagement:

o Foster a supportive and inclusive workplace culture through various engagement initiatives.

o Assist in organizing team-building activities and participate in employee recognition programs by being an active member of the All-Good Committee.

5. Compliance and Policy Adherence:

o Ensure all HR activities comply with company policies and legal regulations.

o Keep abreast of changes in employment law and update company policies as necessary.

Top 5 Measurables:

1. Onboarding Plan Time to Complete:

o Aim for a target of 100% for new team members to complete their onboarding plans. Follow up and ensure all paperwork is completed prior to start date.

2. Onboarding Satisfaction Scores:

o Collect and analyze feedback from new hires to achieve high satisfaction rates with the onboarding process.

3. Accuracy of HR Records:

o Maintain a target of 100% accuracy in team member records in HR4, ensuring compliance and data integrity.

4. Employee Retention Rate:

o Track retention rates of new hires to identify and address potential areas of improvement in the team member experience.

5. Engagement and Participation:

o Monitor participation rates in engagement initiatives and aim for continuous improvement in team member involvement.

Required Competencies

1. Organizational Skills: The HR Assistant must efficiently manage multiple tasks, from maintaining accurate employee records to coordinating recruitment and onboarding processes. Strong organizational skills ensure that all HR-related activities are handled seamlessly and in a timely manner.

2. Communication Skills: Effective communication is crucial for interacting with team members, hiring managers, and external recruitment firms. This competency is vital for providing clear guidance during onboarding, addressing HR inquiries, and fostering a supportive workplace culture.

3. Attention to Detail: Precision in managing employee records, conducting background checks, and ensuring compliance with company policies is essential. Attention to detail helps maintain data integrity and ensures that all processes are followed accurately.

4. Proactive Problem Solving: The ability to anticipate challenges and implement solutions proactively is key to improving onboarding experiences and addressing potential issues in employee engagement and retention.

5. Interpersonal Skills: Building strong relationships within the organization, participating in team-building activities, and contributing to a positive work environment require excellent interpersonal skills. This competency helps in engaging effectively with team members and enhancing overall employee satisfaction.

Compensation:

The compensation range for the Human Resources Assistant position at the Applewood Auto Group is between $40,000 to $50,000 annually. The final compensation offered will be determined based on the candidate's knowledge, skills, and experience in Human Resources, as well as other relevant factors. Please note that this range is provided as a general guideline and may vary depending on the qualifications and expertise of the selected candidate.

Why should you work for Applewood?

• Excellent compensation package(s) and RRSP options
• Extended Health and dental package
• Employee Assistance Program
• We stand out from the rest because we are TRULY PASSIONATE about cars!
• 12 dealerships and counting to work alongside and grow with
• Group events, Applewood Family Day, Xmas party, BBQs, and more
• We support local communities, sports teams, and charities.

Our Core Values

Best-in-Class Experience: We are committed to delivering a Best-in-Class experience to every team member and client that walks through our doors.

Find a Way to Say Yes: We take full ownership, embracing the responsibility to “Make Things Better."

Team Beats with One Heart: We are a close-knit group of professionals working towards the same goal of driving excellence in everything we do.