Job Description

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.

Qualifications

Previous customer service experience

Strong attention to details

Conscientious, team player

Honesty integrity, quality craftsmanship and a good attitude

Clear background check and drug screen

Benefits

Medical, Prescription, Dental, Vision

Disability & Term Life Insurance

Matching 401k benefits

On-going training & development, & growth opportunities

Paid Holidays

Paid Time Off (PTO)

We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match

Responsibilities

With no salary cap, your effort determines your paycheck!

Call customers from prior day for quality check

Call maintenance customers and schedule visits

Call on customer list to offer promotions

Follow up on reviews positive and negative

General inbound customer service