Our client is a well-established Canadian company with offices across the country. With a reputation built on stability and growth, they offer employees the opportunity to work in a supportive, respectful, and welcoming environment.

This is a mid-sized organization that operates without the rigid corporate culture—employees enjoy a friendly, approachable atmosphere while still benefiting from the resources of a national company. The team is led by an easygoing and approachable manager who values collaboration and open communication.

Located 100% onsite at their Annacis Island office, the company prides itself on fostering strong workplace relationships and ensuring work-life balance—overtime is not expected. This is a great opportunity for someone seeking a professional role in a people-first culture where you'll feel supported and valued from day one.

As a Credit and Collections Analyst, you will play a key role in supporting the company's credit and accounts receivable operations. Reporting directly to the National Credit Manager, you'll collaborate to maintain collection goals and ensure strong A/R performance. This role involves managing a high-volume portfolio of 800+ accounts, proactively monitoring delinquent balances, and working directly with customers to resolve issues through professional and positive communication.

Your responsibilities will include reviewing orders on credit hold and making informed decisions to release or hold them, assessing credit limits for new and existing accounts, and posting incoming payments such as cheques, EFTs, wire transfers, and credit cards. You will also liaise closely with internal and external sales representatives regarding account decisions, investigate billing discrepancies, and resolve misapplied cash transactions. In addition, you'll provide coverage for other portfolios during team absences and support ad-hoc projects and duties as required.

TMGBC

• 5+ years' experience in Credit and Collections within a high-volume department, demonstrating long-term stability in past roles.
• Post-secondary education in business or accounting preferred.
• Proven track record of reliability, accuracy, and consistency in day-to-day responsibilities.
• Strong organizational skills and the ability to maintain steady performance in a structured environment.
• Working knowledge of Microsoft Office, particularly Excel.
• Professional, diplomatic approach with solid negotiation and conflict-resolution skills for managing late payments and delinquent accounts.
• High attention to detail with a focus on accuracy and thoroughness.
• Dependable work ethic with a positive, steady team attitude.
• Collaborative mindset with proven ability to work well in a team and contribute to a supportive work environment.
• Clear and professional communication skills, both written and verbal.