Job Summary:

Teldio is looking for a detail-oriented, organized professional to take ownership of our operations and logistics functions. This role blends hands-on logistics execution with process optimization and cross-functional collaboration across purchasing, shipping, inventory, and administrative support.
If you enjoy working in a dynamic environment, thrive on creating order from complexity, and want to be an essential contributor to a growing tech company, this might be a great fit.

What you will be doing:

Shipping & Logistics Responsibilities

Prepare outgoing product shipments, ensuring device setup and all required documentation is complete.

Coordinate courier pickups, track deliveries, and proactively resolve shipping issues.

Communicate logistics status to internal teams and external stakeholders.

Purchasing & Vendor Coordination

Source supplies, equipment, and services according to operational needs and budget constraints.

Manage purchasing lifecyclefrom vendor communication to invoice reconciliation.

Track orders to ensure timely delivery and escalate delays as needed.

Inventory Management

Monitor inventory levels of hardware, accessories, and consumables to prevent stockouts.

Conduct regular inventory audits to maintain accuracy and reduce shrinkage.

Maintain records and labeling systems to track product movements efficiently.

Administrative & Office Operations

Support day-to-day administrative activities to ensure smooth office functionality.

Maintain and organize digital and physical records for shipments, purchases, and equipment.

Assist in onboarding processes related to equipment provisioning and workspace setup.

Reporting & Continuous Improvement

Generate and distribute reports on shipping performance, inventory levels, and purchasing activity.

Identify inefficiencies in logistics or procurement workflows and suggest improvements.

Collaborate cross-functionally to optimize operational support processes.

What were looking for:

Required Traits and Skills

Meticulously organized, with a strong attention to detail and process.

Excellent time management and multitasking skills in a fast-paced environment.

Strong verbal and written communication skills.

Technically capable with spreadsheets, inventory software, and shipment tracking tools.

Comfortable working independently with minimal supervision.

Preferred Experience

2+ years in an operations, logistics, purchasing, or administrative coordination role.

Experience with inventory systems or ERP software is a strong asset.

Familiarity with shipping platforms (e.g., FedEx, Purolator) and procurement processes.

Bonus: experience in a technology or hardware-centric organization.

Role Logistics:

This is an Ottawa-based role with on-site responsibilities. Hybrid flexibility may be considered depending on experience and role maturity.

Occasional lifting or physical handling of equipment may be required.

Perks and Benefits:

Medical coverage for medical, dental, and vision

Flexible work hours and PTO (vacation and sick days)

A collaborative, tight-knit team focused on solving meaningful problems

Opportunities to work across teams and learn about software, security, and communications technology

Principals only - no agencies / recruiters