Position: Receptionist

Reports to: Administrative Manager

Location: Various

Job Brief:

The Receptionist will support and provide assistance to managers by ensuring assigned tasks are completed in a timely fashion. Providing customer service in a professional manner are important attributes for this role.

Duties & Responsibilities:

• Greets guests and visitors in a courteous and professional manner.
• Manages a multi-line telephone and directs incoming calls appropriately.
• Ensures prompt distribution and preparation of incoming and outgoing mail, couriers, and faxes.
• Prepares spreadsheets as required by management.
• Conducts general office duties: orders office supplies, files documents, makes photocopies, and sends and receives faxes.
• Attends and prepares minutes for monthly branch safety meetings.
• Provides administrative assistance as required to other departments.
• Assists with customer Invoicing.
• Participates/complies with company safety programs & company policies.
• Help manage CTLP Fleet.
• Other duties as assigned.

Required Skills/Qualifications:.

• High School Diploma or equivalent
• Previous receptionist experience required.
• Experience working with accounting and/or enterprise resource planning (ERP) software is an asset.
• Working experience with MS Office.
• Strong written and verbal competencies.
• Good communication skills, professional and approachable.
• Good analytical skills with the ability to problem solve.
• Good customer service skills and a proactive approach to solving customer issues.
• Familiarity with oil and gas service industry, specifically electrical and instrumentation trades is an asset.
• Ability to work under pressure, highly organized, and detail oriented with ability to meet tight deadlines.
• Must be able to work independently or in a team environment.

Self-Management Behaviors (expected of all people in the Control Tech family):

• Self-Awareness: Recognizes impact on others, knows strengths and limitations, sense of self-worth and confidence.
• Self-Control: Disruptive emotions and impulses are in check, maintains consistency with core values.
• Maintains Motivation: Strives to learn, to improve and to be successful.
• Listening and Speaking Respectfully: Listens generously - clarifies meaning and intent, speaks straight and respectfully.
• Collaborator: Works effectively on teams with a wide variety of people, resolves conflict directly and productively, contributes to the success of others.

Equal Opportunity Employer:

Control Tech is proud to be an equal opportunity employer. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, disability, veteran/military status, pregnancy, or other legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all our employees.