As a Field Service Technician, you'll be the go-to expert supporting our customers and internal teams with technical challenges. From troubleshooting mechanical and electrical control systems to supporting installations, trade shows, and product development – you'll play a key role in ensuring Hörmann's access solutions perform at their best.

Your Day-to-Day Will Include:

????️ Providing technical support (French & English) via phone, email, and in person.

⚡ Diagnosing and resolving electrical/mechanical issues (PLCs, relay logic, inverters).

???? Supporting field operations (installations, repairs, maintenance).

???? Assisting with warranty claims and technical documentation.

???? Participating in product testing and prototyping with Engineering and R&D.

???? Supporting marketing initiatives like trade shows and display setup.

???? Helping to create manuals and training resources.

✅ Following all health & safety procedures – your safety is our priority.

✅ Languages: Fluent in French and English (spoken & written) – required.

???? Education: Electrical or Mechanical Engineering Technician Diploma (or equivalent).

???? Experience: Hands-on experience in field service, technical support, or customer service.

⚙️ Skills:

• • Excellent knowledge of control systems, PLCs, and mechanical systems.

  • Strong problem-solving and mechanical aptitude.

  • Tech-savvy with Microsoft Office and other technical software.

  • Comfortable working independently, traveling when needed, and juggling priorities.

We Offer:

???? Competitive compensation + performance incentives

???? Health, dental, vision, and life insurance

???? Generous vacation and paid time off

???? Retirement savings with company contributions

???? Career development and growth opportunities

???? A workplace where your ideas matter

At Hörmann, we live by our values:

• Respect – #BeKind: Empathy and fairness in every interaction.

• Teamwork – #StrongerTogether: We rise and win as one.

• Passion – #HeartAndSoul: Pride and energy in all we do.

• Courage – #BeBrave: Confidence and integrity in every decision.

We're also deeply committed to Diversity, Equity, Inclusion & Belonging – creating a workplace where everyone feels empowered to be their authentic selves.

Hörmann is a global leader in access solutions, serving residential, commercial, and industrial markets. Our North American team is growing rapidly, and we're focused on building something extraordinary – together. If you're looking to be part of a company that values innovation, integrity, and people, you've found your place.

If you're excited about solving technical challenges, supporting cutting-edge products, and being part of a collaborative team that values what you bring to the table – apply now and help shape the future of Hörmann across North America.