Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose

Joiningthe Canadian Mental Health Association Peel Dufferin Branch means youll be part of something meaningful. For starters, were honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, were committed to increasing awareness and addressing the stigma surrounding mental health. Thats why weve made it a priority to create a diverse organization that represents the communities we serve and the people we help.

What we offer

As a community-based agency, were dedicated to the mental, physical, and social health of everyone including our team members. Thats why were proud to offer a total rewards package that helps our team members balance their professional and home life. Youll also be empowered to keep learning new skills and reaching your goals from developing a career growth plan to participating in training sessions.

In addition to EAP, we offer our team members some unique perks that really stand out:

• HOOPP Pension Plan
• Ongoing professional development plus $250 annual funding for continuing education and certifications
• $85 annual allowance to invest in achieving your personal wellness goals
• Mileage reimbursement for work-related travel

We are looking for Crisis Workers - Relief to join our Crisis Services team!

Reporting to the Program Manager and supported by Team Leads, Crisis Workers work in a 24/7 work environment. The incumbent should have flexibility for various shifts including some weekdays, overnights and weekends. Due to the nature of this position, they will be called in on an as-needed basis. Relief staff are expected to work a minimum of two full shifts per month.

Status: Relief, 12 hours shifts including weekdays, overnights, weekends

Hourly rate: $38.60 - $44.83 (Candidate qualifications will be considered when determining the starting rate)

Location: 60 West Drive, Brampton. Due to the nature of the program, this role is on-site and community based.

What you will do

• Provide immediate crisis line response, initial triage, crisis stabilizationand development of intervention plans
• Provide needed assistance and follow-up post crisis with telephone check-ins, mobile crisis response or by connecting clients to appropriate follow-up agencies/networks
• Conduct risk and safety assessments, mental status examinations, promote healthy coping strategies, and assist in developing follow-up and safety plans for clients in the community
• Work side by side in ride alongs with police officers and other crisis support workers in completing mobile crisis intervention assessments
• Form collaborative relationships with CMHA colleaguesand strong partnerships with hospitals, law enforcement agencies, and mental health and social service agencies to build an effective delivery of crisis service in the community
• Assist in identifying and developing goals towards understanding prevention, treatment, and rehabilitation of individuals with mental illness and addiction concerns
• Participate in agency and community meetings, committees and workgroups as requested by manager

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What you need to join our team

• University Degree in Social Work, BSc. Nursing, or degree in Occupational Therapy
• Must be a Regulated Health Professional (Registered Nurse, Registered Psychotherapist or Registered Occupational Therapist) or Registered Social Worker and adhere to standards of practice as per designated college OR eligible and willing to become regulated health professional or RSW within first 6 months of employment
• Minimum 3years of experience working in acute mental health sector, preferably in the community
• Flexibility to work 12-hour shifts on an on-call basis; including weekdays, overnights and weekends
• Experience with crisis intervention techniques and theory-based practice in working with the seriously mentally ill, including a good understanding of the Mental Health Act and DSM V as it relates to crisis
• Knowledge on risk assessments, suicide prevention, and principles of crisis theory and intervention
• Experience intervening effectively in clinical situations requiring the management of disturbed behaviour
• Comfortable workingon the phone and in person in potentially high risk and stressful situations
• Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence
• Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.
• Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework
• Fluency in a second language, including ASL (American Sign Language) is considered an asset
• Valid Canadian drivers license and access to an insured automobile in good repair
• Satisfactory Vulnerable Sector Screening (Police Check) report and provide fingerprints to Peel Regional Police

Deadline to apply: August 21st, 2025

At the Canadian Mental Health Association Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, youll not only assist people who are struggling, youll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place one person at a time.

Apply Now and EMPOWER your career

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CMHA Peel Dufferin is an Equal Opportunity Employer.

We are committed to diversity and inclusiveness at our workplace and recognize the unique contribution every individual makes to the community.

We acknowledge that removing and reducing existing barriers and preventing new barriersis required in providing opportunities that foster independence, inclusion, anddignity for people of all ages, genders, cultures, and abilities. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve.We encourage applications from members ofgroups that have been historically disadvantaged and marginalized, including but not limited to Aboriginal, Indigenous, Metis and Inuit peoples, racialized groups/persons of colour, people with varying abilities, members of visible minority groups, LGBTQ2S+, those who identify as women, and other equity-seeking groups.

CMHA Peel Dufferin is committed to pay equity and right to equal treatment without discrimination in accordance with the Ontario Human Rights Code in all aspects of the workplace environment and employment relationship.

We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. When contacted for a job opportunity, please advise the HR Department of any accommodations needed in accordance with theAccessibility for Ontarians with Disabilities Act, 2005and the OntarioHuman Rights Code to ensure you have access to a fair and equitable process. We requestthat you provide your accommodation request as soon as reasonably practicable.Any information received relating to accommodation will be addressed confidentially.We thank all those who apply, but only those selected for further consideration will be contacted.We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.