Project Implementation Consultant [Maternity Cover 12 Month Contract]

Bursting Silver Background

A top 100 Best Workplaces in Canada & 3-time Great Place to Work Certified company, Bursting Silver is a professional services company focused on delivering technical solutions to Canadian and US not-for-profit's, including professional associations, unions, regulatory bodies and non-governmental agencies. Bursting Silver has staff across Canada and the United States, and we pride ourselves on having fun while we work! We are looking for team members who have a passion for technology, are driven by providing exceptional service to clients, and love to find creative solutions to solve tough problems. Our service offerings include mobile applications, web-based applications, IT strategy, business analysis, project management, data migrations, system upgrades and application support.

Role Overview

We are seeking a Project Implementation Consultant to join our purpose driven team on a 12-month full time, fixed term contract.

As a Project Implementation Consultant, you will contribute to client analysis & project execution including implementation of software configurations and assisting in project coordination activities to support in the delivery of high-quality client solutions on time and within budget.

Who we are looking for:

• You are an ambitious and accountable person, who is driven by serving clients, has a passion for technology, and loves to find creative solutions to solve tough problems
• You are smart, agile, and self-motivated and can take an assignment head-on and run with it
• You are strategy focused - You take a logical, analytical approach to your work and are able to see the bigger picture
• You are a strong communicator (English) with a friendly and helpful personality
• You have a disciplined "get it done" work ethic that will allow you to work productively in a variety of environments whether at the office, a client's office, at your home officeor even on the go
• You are all about Team. Although we may not always be at the same place or working on the same project we are always connected and communicating with one another to support each other. We leverage technology to the max
• You care. About your clients, your team, and your community. Giving back is such an integral part of what we do
• You are eligible to work full-time, unrestricted in Canada or the United States

Key Responsibilities

The Project Implementation Consultant will be responsible for a range of duties and tasks including, but not limited to, the following:

• Working with the client and your team to identify solution requirements and ensure alignment with organizational goals
• Assist in identifying gaps between client needs and system limitations/capabilities
• Assist in the project plan design & management of resources and timelines as part of a dedicated client team
• Contribute to the design, development, and implemention of software solutions to meet business requirements
• Create & maintain custom project status reports and dashboards using established templates
• Provide the highest levels of service delivery, contributing to high client satisfaction scores within the team
• Assist in the creation and maintainence of solution documentation
• Other relevant project & implementation duties as required

Role Requirements

• 2 - 5 years' experience in a software configuration/implementation environment, ideally in the technology and/or consulting industries
• Experience with project coordination activities, including project plan design and resource planning
• Ability to manage multiple competing priorities
• Excellent analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Excellent organisation skills and the ability to meet strict deadlines
• Ability to work independently and as part of a team in a fast-paced environment

Desired Attributes

• Further education certification/qualification or equivalent experience in Software, Project Management or Business field
• At least 1 years' experience configuring iMIS or equivalent AMS (Association Management Software) platform is a considerable asset - iMIS specific certification and training will be provided
• Active experience, or a demonstrated interest, in using AI tools to streamline process and increase productivity

What We Offer

• Excellent pay & comprehensive benefits package
• Great Place to Work Top 100 Best Workplaces & 3-time Certified company
• 4-day work week (trial) & flexible work hours around our core hours
• Remote First environment with flexible work & office locations
• Regular company social events, games nights, virtual and in-person
• Annual fully paid company retreat - Previous destinations include Nashville, Banff, Cabo, New Orleans and the Bahama's
• Considerable time off including vacation days, wellness days & other paid time off
• A commitment to effective communication Monthly All-Hands meetings delivering in-depth company updates in addition to engaging bi-weekly Lunch & Learns
• Genuine opportunities for growth and development within the company
• Continuous, team-based, professional and personal development sessions

If you are interested in hearing more about this position or to apply, please submit an application and one of our hiring team will be in touch!