The Information and Communications Technology Council (ICTC) is seeking a visionary and experienced Manager of Research and Policy to contribute to cutting-edge research that supports Canadas digital transformation.

The Manager of Research and Policy is a strategic leader in shaping Canadas digital economy. This role oversees and drives high-impact research and policy initiatives, translates insights into actionable recommendations for federal and provincial stakeholders, and leads consultations that inform Canadas national digital agenda. Reporting to the Chief Research and Communications Officer and managing a team of research, policy, and evaluation professionals, the Manager will serve as a national thought leader, elevating ICTCs voice in public discourse, and will play a key role in securing new opportunities as a contributor to the organizations business development efforts.

Key Responsibilities:

Policy & Thought Leadership

• Lead the development of evidence-based policy recommendations to strengthen Canadas digital economy, including AI, cybersecurity, data governance, digital skills, and innovation ecosystems.
• Design and execute policy consultations with federal, provincial, and territorial governments, industry leaders, civil society, and academia.
• Represent ICTC in high-level policy discussions, parliamentary committees, advisory councils, and national forums.
• Shape and influence Canadas digital policy agenda by identifying emerging issues, trends, and legislative developments.
• Author thought leadership pieces, policy briefs, and reports that position ICTC as a trusted, authoritative voice.

Research & Analysis

• Oversee the design and delivery of rigorous mixed-methods research that informs policy recommendations and program design.
• Coordinates or leads research, evaluation, and policy projects (e.g., acts as lead author, liaises with clients, organizes team check-ins, ensures timely delivery of activities, balances priorities to ensure contracts and timelines are fulfilled).
• Translate complex research findings into clear, actionable policy guidance tailored to government and industry audiences.
• Apply an intersectional and inclusive lens to all research and policy work.
• Ensure outputs meet high standards of analytical quality, accuracy, and relevance.

Stakeholder Engagement

• Build and maintain strong relationships with senior government officials, policymakers, industry executives, and community leaders.
• Facilitate multi-stakeholder dialogues, roundtables, and expert panels to co-create solutions for Canadas digital economy challenges.
• Communicate complex ideas effectively to technical and non-technical audiences, in both written and oral formats.

Business Development & Strategic Growth

• Identify new opportunities for policy research and advisory work aligned with ICTCs strategic vision.
• Contribute to the development of proposals, RFP responses, EOIs, concept notes, and funding pitches.
• Collaborate with senior leadership to secure sustainable funding and partnerships.
• Monitor funding landscapes and maintain a network of contacts to support business development objectives.

People & Project Leadership

• Manage multidisciplinary research, policy, and evaluation teams; provide mentorship and professional development opportunities.
• Oversee timelines, budgets, and deliverables for policy projects.
• Foster a high-performance, collaborative, and values-driven culture.

Qualifications & Experience

• Minimum 5+ years of experience designing and leading mixed methods research and policy initiatives, ideally in digital economy, technology policy, or innovation sectors.
• Masters degree in Social Sciences, Public Policy, Political Science, Economics or a related field or equivalent experience.
• Demonstrated excellence in qualitative research methodologies and survey design.
• Experience with data collection, organization, cleaning, analysis, and visualization.
• Proficiency in project management platforms (e.g., Wrike) and digital collaboration tools (O365 suite).
• Exceptional critical thinking and communication skills; comfortable navigating complexity and ambiguity.
• Strong analytical, writing, and presentation skills.
• Experience working in a fast-paced, project-based environment with cross-functional collaboration.
• Bilingualism (English/French) considered an asset

Are you?

• An inspirational leader- Are you someone who motivates others, drives meaningful change, and navigates challenges with grace and resilience?
• Driven and Determined - Are you highly motivated, self-starting, and willing to go above and beyond expectations with the drive to improve and exceed goals?
• Optimism with a can-do, results-driven orientation Are you able to think creatively and successfully navigate barriers and obstacles? Do you stay focused on achieving priority goals and results?
• Dynamic, resilient, and flexible -Are you able to keep up with and embrace the rapid pace of change, advances in technology, intense competition and unparalleled levels of uncertainty? Are you open to change, evolving requirements, continuous feedback, and have the capacity to work with remote teams across Canada?
• A strategic, creative thinker Are you skilled in analyzing complex situations and relationships? Are you able to channel your curiosity to navigate intricate challenges and drive innovation? Do you identify inter-relationships, patterns, and trends while noticing configurations across seemingly unrelated events? Do you synthesize information to pinpoint opportunities and issues? Do you tend to visualize new possibilities, challenge assumptions, and generate options to solve problems, seize opportunities?
• Collaborative - Are you able to work with and through others to achieve results? Do you have the emotional intelligence to understand the needs and perspectives of others, share information, report back, and be a strong team player?
• A decisive decision-maker Are you able to analyze situations carefully, seek diverse perspectives, and make decisions that align with strategic goals and objectives?
• Ethical - Can you work with and steward confidential information and data? (This role requires high integrity, good judgment, confidentiality, and ethical compliance)
• A champion of diversity and inclusion - Are you committed to diversity and inclusion and understanding the issues and challenges faced by diverse groups?
• An excellent communicator Do you have outstanding interpersonal and communication skills?
• Persuasive Are you able to present concepts, ideas and proposals and close the deal?
• Strategic thinker and doer Are you an expert in developing and executing strategic plans?
• Reliable Do you demonstrate reliability, organizational skills, and accountability to meet and exceed project and funder deliverable requirements?
• Passionately committed to lifelong learning - Do you stay abreast on industry trends, seek out new perspectives, and invest in your own personal and professional growth.

Work Environment

• Fast-paced, entrepreneurial organization dedicated to Canadas digital advantage.
• Role requires multitasking, autonomy, and coordination across internal and external teams.
• Occasional travel required for project and stakeholder engagements.

Location

Remoteanywhere in Canada.

Term

Permanent, offering benefits, paid vacation, personal time, RRSP contribution.

About ICTC

ICTC is a neutral, not-for-profit national center of expertise with the mission of strengthening Canada's digital advantage in the global economy. For over 30 years, we have delivered forward-looking research, practical policy advice, and capacity-building solutions for individuals and businesses. Our goal is to ensure that technology is utilized to drive economic growth and innovation and that Canada's workforce remains competitive on a global scale.

• OUR MISSION IS TO: Strengthen Canadas digital advantage in a global economy
• OUR VISION IS TO: Foster globally competitive Canadian industries and a prosperous society empowered by innovative digital solutions.

ICTC is committed to being an equal opportunity employer. If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.

ICTC respectfully acknowledges that ICTC headquarters is on the ancestral and unceded territory of the Algonquin Anishinaabeg People.