Key Responsibilities
- Apply a consultative selling approach to provide insights to customers regarding industry trends and consumer profiles to inspire them to modernize and grow their business; assisting them in implementing digital technology and refining office processes.
- Manage a defined geography of accounts (dentists) to grow the business; onboard new and maintain high potential accounts.
- Plan and execute a territory business plan, based on understanding the potential in each account in the defined geography.
- Create and execute account plan strategy, with the related value proposition for highest potential accounts, based on deep understanding of the account's business, goals, challenges and opportunities.
- Achieve territory sales targets (weekly, monthly, quarterly and annual).
- Utilize data/analytics to help customer's drive decision making.
- Educate customers on products to ensure the practice is clinically comfortable with Invisalign and iTero products and services.
- Facilitate cross-functional collaborative communications and relationships (e.g., doctor, treatment coordinator, clinical assistant, education, marketing, product development) to develop an in-depth understanding of the customer's business needs to clearly articulate fit with the specific Align products, digital platform, and solution capabilities.
- Take on other special projects or duties as required or assigned.
Skills, Knowledge & Expertise
- Minimum 5 years of B2B sales experience, preferably with small healthcare businesses (e.g., dentistry, optometry, veterinary, chiropractic); experience with medical devices or dental/capital equipment strongly preferred.
- Proven success in meeting/exceeding sales targets through strategic territory planning and account management.
- Skilled in consultative sales, business discussions (e.g., ROI, P&L), and tailoring solutions to diverse clinical and business needs.
- Comfortable with clinical conversations and digital products such as Invisalign and iTero.
- Strong collaborator with a record of building effective internal and external partnerships.
- Agile and adaptable in a fast-changing environment.
- Strategic thinker with strong problem-solving, analytical, project management, and business analysis skills.
- Self-motivated, organized, and detail-oriented with strong time management and multitasking ability.
- Eagerness and ability to learn complex clinical and technical product knowledge.
- Excellent interpersonal, English written, and verbal communication skills; engaging presenter. Bilingual French/English required for Quebec roles.
- Proficient in Microsoft Office; Salesforce or other CRM experience preferred.
- Possess and maintain a valid driver's license and good driving record.
- Legally authorized to work in Canada and travel to the US
- Standard 5 day and 40 hour work week
- Regular and frequent travel within assigned geographic territory, including approximately 10% occasional weekend, evening and overnight travel to accommodate customer in market