As a Cashier & Barista Support, you are expected to maintain a clean, organized, and welcoming front area always. Providing excellent customer service, meaning you'll be greeting families warmly, answering questions confidently, and ensuring smooth check-ins. You will be supporting, at times taking over the barista role when it is needed by making high quality coffee and other drinks.

Work Hours:
Friday - Saturday 9:30 AM – 6:00 PM

Key Responsibilities:

• Welcome and check in customers with a positive, friendly attitude.
• Answer phone calls promptly and professionally.
• Handle all payments accurately through POS.
• Proactively pitch services (memberships, events, birthday parties)
• Conduct inventory counts on supply.
• Keep store tidy, and presentable always.
• Having a strong communication with the other staff by providing key information for the next shift.
• Demonstrate initiative, self-motivation, and knowledge about all products and services we provide.
• Team player. Able to support when needed to accomplish all task in time.
• Prepare and serve coffee, tea, and specialty drinks.
• Maintain a clean and organized workspace in the barista area.
• Follow food safety and hygiene standards.

Qualifications:

• Strong customer service skills
• Must be responsible and reliable
• Barista Experience is an asset
• OFA level 1 is required (Must have it prior to starting)