Hiring now—a Remote Chat Support Agent to deliver top-notch customer service via live chat platforms.
Responsibilities:
•Respond to customer queries promptly via chat.
•Provide product information, handle troubleshooting, and escalate issues as needed.
•Document interactions in CRM systems.
•Track chat KPIs and contribute to support improvements.
Requirements:
•1+ year of customer service or live chat support experience.
•Superior written communication and multitasking skills.
•Proficiency with chat platforms and CRM tools.
•Calm and efficient under pressure.
Benefits:
•Work from home with flexible hours.
•Training, team resources, and wellness perks.