Are you looking to make a long term impact on an organization investing in their Dynamics CRM platform?

This stable organization have created this brand new role to work closely with Senior Leadership and their external vendor to lead CRM projects

Roles and Responsibilities

• Work with stakeholders across the business to gather business requirements, ensuring CRM optimization
• Create a roadmap to prioritize future enhancements and projects
• Liaise with the external vendor for development needs
• Build workflows and carry out customizations
• Carry out training and support across the business

Skills and Qualifications

• Proven experience as a Business Analyst, fit gap analysis, documentation and training
• Dynamics CRM customization experience
• Excellent communication and stakeholder management skills
• The ability to creatively problem solve

A uniqure opportunity to have true long term ownership over the platform and integrations