Position Overview:

Are you a detail-oriented, bilingual professional with a passion for customer service and operational support? Join one of Canada's successful and growing supplement companies as a Remote Assistant Customer Service Manager. This is an exciting opportunity for someone with experience in order processing, inventory coordination, and administrative support—who also enjoys the flexibility of working from home.

You will report directly to the VP of Operations and play a key role in supporting the day-to-day functions that keep our operations running smoothly.

Key Responsibilities:

• Process and enter customer orders using QuickBooks

• Track and monitor shipments to ensure timely delivery and resolve discrepancies

• Collaborate with the VP of Operations to maintain accurate inventory records

• Assist in sales forecasting based on product performance and inventory levels

• Compile and distribute weekly missed order reports for the sales team

• Provide additional administrative support as needed

• Translation and proofreading of sales/marketing documents

Qualifications:

• Proven experience in order processing, inventory coordination, and admin support

• Proficient in QuickBooks and Microsoft Office (Excel, Outlook, Word)

• Strong organizational skills with exceptional attention to detail

• Self-motivated and able to work independently in a remote environment

• Excellent time management and communication skills

• Fluent in both French and English (written and spoken)

• A proactive attitude and eagerness to learn

• Comfortable working in a fast-paced, remote setting

Why Join Us?

• Flexibility and freedom of remote work

• Opportunity to contribute to a growing Canadian supplement brand

• Collaborative and supportive team culture

• Potential for increased hours as the company grows

To Apply:

Please submit your resume along with a brief cover letter highlighting your relevant experience and why you would be a strong fit for this role.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Company DescriptionJoin a Team That's Fueled by Passion, Driven by Purpose
At Athletic Alliance Sport Supplements, we're a proudly Canadian brand that's been raising the bar in sports nutrition since 2010. As an established and growing company, we've built a culture that thrives on performance, collaboration, and innovation—without sacrificing your quality of life.
Our entire team works remotely, giving you the flexibility to balance work and life in a way that works for you. We believe in working hard, having fun, and recognizing the dedication of our people.
Joining Athletic Alliance means more than just a job it's an opportunity to grow across multiple areas of business, including:
Order Management
Forecasting & Logistics
Sales & Marketing
Product Development
Whether you're passionate about wellness, operations, or helping a brand scale to new heights, this is your chance to be part of something exciting. We reward initiative, celebrate wins, and support each other like a true alliance.
Come grow with us and help build the future of clean, performance-driven supplements.Company DescriptionJoin a Team That's Fueled by Passion, Driven by PurposeAt Athletic Alliance Sport Supplements, we're a proudly Canadian brand that's been raising the bar in sports nutrition since 2010. As an established and growing company, we've built a culture that thrives on performance, collaboration, and innovation—without sacrificing your quality of life.Our entire team works remotely, giving you the flexibility to balance work and life in a way that works for you. We believe in working hard, having fun, and recognizing the dedication of our people.Joining Athletic Alliance means more than just a job it's an opportunity to grow across multiple areas of business, including:Order ManagementForecasting & LogisticsSales & MarketingProduct DevelopmentWhether you're passionate about wellness, operations, or helping a brand scale to new heights, this is your chance to be part of something exciting. We reward initiative, celebrate wins, and support each other like a true alliance.Come grow with us and help build the future of clean, performance-driven supplements.