Sales Development Representative (Scientific Sales)

Sales & Marketing

Job Type: Full-time

Location: Kitchener, Ontario

Experience: Ideally 1-3 years

Education: College Diploma or Undergraduate Degree Preferably in Science and/or Marketing/Business

About the Job:

Nicoya is seeking a resourceful, metrics-driven, and coachable individual who is eager to grow and make an impact in a fast-paced biotech company. This role reports directly to the Marketing department but plays a critical role in supporting the Sales Team in sales prospecting initiatives. Youll be on the front lines of identifying and qualifying potential customers for our breakthrough biosensor technologies.

Were looking for someone with a strong science aptitude, a hunger to learn, and the drive to contribute to our growing commercial team. If you thrive on challenges, are eager to build a career in scientific sales, and love learning about the current research in human health, we want to hear from you.

Who you are:

• Resourceful, self-starting, and able to seek out new opportunities
• Hungry and eager to grow in your role and learn from your teammates
• Metrics- and goal-oriented with a strong desire to deliver results and meet targets
• Passionate about exploring new scientific research and enabling breakthrough discoveries
• A strong communicator who thrives in a team environment

Responsibilities

• Partner with Account Executives and Field Application Scientists to support regional sales goals
• Identify and research new prospects using tools like LinkedIn, SciLeads, Clay, and CRM reports
• Conduct outreach via email and phone call to initiate conversations with scientists and decision-makers
• Qualify inbound leads and schedule discovery calls or demos with the sales team
• Understand our prospects research goals and how Nicoyas and Applied Photophysics' product portfolios can support their work
• Maintain accurate records and contact details in our CRM (Salesforce preferred)
• Experiment with and optimize outbound messaging and outreach tactics
• Track and report on key prospecting KPIs and campaign results

Our Ideal Candidate Has:

• Combined science and business background and 1-3 years of experience in a sales or customer service role.
• Experience selling a technical, scientific piece of equipment to academic labs, government labs, and businesses, but candidates with all levels of experience will be considered.
• Excellent communication and relationship-building skills
• Science background (biotech, life sciences, chemistry, materials science, etc.)
• Experience in a customer-facing or sales role is a plus, but not required
• Eager to learn sales best practices and scientific applications of our technology
• Previous experience with CRM platforms (Salesforce preferred)
• Thrives in a fast-paced, team-oriented startup environment

About Us

Nicoyas mission is to improve human life by helping scientists succeed. We want to extend human life by enabling a deeper knowledge of the biological world. We are based in Kitchener, Ontario - Canada's Silicon Valley. Nicoya offers a suite of scientific instruments for the biotechnology research and development industry. It provides detailed information on molecular interactions using optical nanosensor technology known as localized surface plasmon resonance. Our new, cutting edge Alto product line utilizes a combination of digital microfluidics (DMF), Nanoplasmonic Biosensors and Cloud based software to offer industry leading sensitivity and flexibility to the SPR market.

Nicoya is an inclusive and equal opportunity employer. If you require accommodation to participate in the recruitment process, please let us know. We will accommodate your needs as required under applicable legislation. Information related to accommodation requirements will be addressed confidentially.

In your application, please include your resume along with a cover letter. While we appreciate all applications, only those candidates selected for an interview will be contacted.