Job Title: Desk Attendant

Division:Utilities

Classification:Desk Attendant

Location:Transfer Station

Salary:$27.82/hr

Benefits: In accordance with Collective Agreement

Hours of Work: 7-Day operation | Various shifts

Position Status: Full- time

Posted Internally: July 28, 2025

Closing Date: August 25, 2025

The Full-Time Desk Attendant will be the first point of customer contact and will be responsible for performing a variety of administrative and clerical tasks related to the facility. This includes greeting customers and visitors in a friendly, professional manner, reception, cash handling, bank deposits etc. The individual will demonstrate initiative on a daily basis, understand the role they play within the community, and have excellent customer service skills.

Qualifications:

Must have Grade 12 Diploma or equivalent.

A minimum of two (2) years experience in a customer service related work environment

A minimum of one (1) year computer related experience in a work environment with proficiency in Microsoft Word and Excel

Working knowledge of office equipment including facsimile machine, photocopier and interact machines

Proven cash handling skills with demonstrated competencies in daily sales and bank deposit functions

Must have or willing to obtain current Standard First Aid/CPR Certification

Ability to communicate effectively verbally and in writing

Ability to work independently and as member of a team

Ability to multi-task and resolve issues in a timely and professional manner

Demonstrated experience and working knowledge of the Ontario Occupational Health & Safety Act and Regulations specifically concerning the requirements for job hazard analysis and the development of and training on safe work procedures

Ability to get along well with others including supervisors, co-workers, members of the public and other partners in service

Duties:

Customer Service

Receiving the public and answers questions; responds to inquiries from customers and refers, when necessary, to appropriate persons

Cash Handling Duties

Light Cleaning

Other Duties as assigned