Midcan Powersports is looking for a Service Advisor to be the friendly, knowledgeable link between our customers and our service department. Join our fast-paced BRP dealership, where we sell and service industry-leading Can-Am and Ski-Doo products.
Key responsibilities
- Greet customers and assess their service needs for Can-Am ATVs, Side-by-sides, and Ski-Doo snowmobiles
- Create and manage work orders, ensuring accurate and efficient scheduling
- Communicate clearly with technicians and customers to keep jobs on track
- Provide timely updates and follow-ups on service and repair progress
- Explain services performed, recommend maintenance, and process payments
- Maintain high standards for customer satisfaction, professionalism, and dealership reputation
Qualifications
- Experience as a Service Advisor or in a customer-facing automotive/marine/powersports enviroment
- Strong knowledge of powersports equipment (Can-Am, Ski-Doo, or similar is a plus)
- Excellent communication, organization, and multitasking skills
- Ability to work in a fast-paced, team-oriented environment
- Comfortable using computers and dealership management software (DMS)
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Requests for reasonable accommodation will be accepted during the hiring process.