At DiCAN, we're on a mission to deliver smart, reliable solutions for vehicle safety, telematics, and productivity. Our success is built on innovation, service excellence, and a team that truly cares about the customers we serve.

About the Role
We're looking for a highly organized and personable Receptionist to support the smooth operation of our office. As the first point of contact for visitors and callers, you'll help create a welcoming environment while juggling a variety of administrative, technical, and support tasks across several departments. This is a part-time position, ideal for someone looking to contribute to a dynamic team environment on a consistent schedule.

Key Responsibilities

Administration (40%)

• Answer and direct phone calls, taking clear, detailed messages as needed
• Maintain and refresh filing systems (annual filing refresh mid-October)
• Attend monthly staff meetings (7:30am off-site, excluding July; August includes a staff BBQ)
• Organize office documents, including vendor payments, payables, and client receivables
• Track staff vacation and sick time
• Create and print labels for internal use
• Collect, sort, and distribute mail daily; manage outgoing weekly mailings
• Maintain WSIB certificates and insurance documentation
• Provide basic personal assistant support for executive scheduling
• Assist with business-related research when required
• Maintain organization across kitchen, storage areas, and bathrooms
• Order office supplies for three units
• Manage the phone system, including updating voicemail for holidays
• Maintain vehicle files, gas usage, and credit card records

Parts/Service/Technical Support (20%)

• Process shipping orders following internal procedures
• Place product orders and coordinate with team members
• Maintain the Supply Binder for pending orders and inventory tracking
• Arrange for deliveries when the office is closed
• Receive, log, and distribute incoming packages

Accounting Support (20%)

• Prepare and make bank deposits
• Process incoming credit card payments
• Match statements and checks with accounts payable
• Organize receipts and credit card documentation
• Apply payments to invoices and maintain filing systems

Sales Support (20%)

• Coordinate accommodations for traveling team members
• Update HubSpot CRM upon order completion
• Process sales-related credit card payments and update deal statuses
• Provide general administrative support as needed

What You Bring

• Strong organizational and multitasking skills
• Friendly and professional communication skills
• A proactive attitude and willingness to support multiple departments
• Previous experience in an administrative or receptionist role is an asset
• High school diploma or equivalent (Bachelor's degree preferred).
• Previous experience in administrative or receptionist roles.
• Familiarity with basic accounting tasks and QuickBooks.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Excellent verbal and written communication abilities.
• High attention to detail and ability to work independently.
• Problem-solving skills and the ability to prioritize tasks effectively.
  

Additional Notes

• Training on internal platforms such as HubSpot and Geotab will be provided
• Candidates must be available to work in-person every Tuesday and Thursday, from September to April

How to Apply
Please submit your resume and a brief cover letter below. Applications will be reviewed on a rolling basis.

We look forward to meeting you!

Accommodations are available on request for candidates participating in the selection process, if you require a specific accommodation, please let us know.

DiCAN is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status or any other class or status in accordance with applicable federal, provincial and local laws.