Accounts Receivable Manager

Rate of Pay: Hourly

This is a full-time position with the ability to work on-site at Pomeroy Kananaskis Mountain Lodge on a weekly basis.

Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699

Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!

The Role:

The Accounts Receivable (AR) Manager is responsible for overseeing the billing and collection processes, ensuring timely and accurate invoicing, monitoring outstanding balances, and maintaining strong relationships with guests, clients, and internal departments. The role ensures compliance with hotel policies, credit standards, and financial procedures while supporting the overall financial health of the hotel.

Job duties:

Reporting to the Controller, the key responsibilities are:

Team Leadership & Collaboration

• Supervise AR staff, provide training and ensure performance standards.
• Collaborate with Sales, Events, and Front Office to resolve disputes and ensure guest satisfaction.
• Maintain effective communication with other departments regarding billing procedures and timelines.

Billing & Invoicing

• Review and process all direct billing requests and ensure accurate invoicing in a timely manner.
• Ensure all charges are properly documented and posted to guest and group accounts.
• Monitor event and group contracts to ensure correct billing in line with agreed terms.

Credit & Collections

• Evaluate credit applications and establish credit limits in accordance with company policy.
• Monitor accounts for timely collection of payments and follow up on outstanding balances.
• Communicate with guests, clients, and third parties regarding billing issues or disputes.

Reconciliation & Reporting

• Reconcile AR ledger to ensure all payments are accounted for and properly posted.
• Prepare regular aging reports and provide updates to the Finance leadership.
• Assist with month-end closing processes and provide supporting documentation for audits.

Compliance & Controls

• Ensure compliance with internal controls, policies, and procedures.
• Support internal and external audits by providing necessary documentation and explanations.
• Maintain proper documentation of all credit approvals, payment plans, and collection actions.
• Prepare and lead monthly credit meetings.

Employment Experience and Educational Requirements:

• Bachelor's degree in Accounting preferred but not required with experience.
• Minimum 2–5 years of experience in Accounts Receivable, preferably in hospitality.
• Strong understanding of billing, credit, and collection practices.
• Familiarity with PMS and financial systems (e.g., Opera, Sage, etc.).
• Proficient in Microsoft Excel and financial reporting.
• Excellent attention to detail, organizational, and communication skills.
• Ability to work in a fast-paced, deadline-driven environment.Top of Form
• Some traveling required to work on-site at the Pomeroy Kananaskis Mountain Lodge.

Amazing Perks:

• Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott's chain of hotels
• Personal days: 5 per year after 90 days of continued full-time employment
• Food and Beverage discounts at ALL 6 of our dining outlets
• Growth and development opportunities, both personal and professional
• Onsite staff accommodations which include a residence convenience store and employee gym
• One meal per day in our employee cafeteria (taxable benefit)
• Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
• Health and Wellness benefits (some restrictions may apply)
• Able to work with minimal supervision.
• Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
• Discounted access to our Nordic Spa*
• Discounted Ski Pass and Golf rates*
• Kananaskis Parks Pass

Apply now or visit us to learn more information at www.livetheadventure.ab.ca

*Season Availability, subject to cut off dates.