PowerON is seeking a highly proactive and analytical O&AM Analyst to support the successful implementation and ongoing optimization of our in-house Operations & Maintenance (O&M) function and Enterprise Asset Management (EAM) system. This role will serve as a key integrator across field operations, technical teams, and senior leadership, ensuring that strategic initiatives are translated into actionable tasks and monitored for performance and accountability.

The O&AM Analyst will play a critical role in enhancing service delivery to clients, supporting performance reporting obligations, and fostering a culture of operational discipline. The ideal candidate will bring strong experience in data analysis, performance tracking, project coordination, and cross-functional communication to help support continuous improvement.

Key Responsibilities

Business Analysis & Process Improvement

• Analyze current O&M operational processes and identify opportunities for optimization

• Document business requirements for system enhancements and new functionality

• Conduct gap analysis between the current state and the desired future state of operations

• Document process flow diagrams, use cases, and functional specifications

• Support change management initiatives to facilitate successful adoption of new processes

Performance Tracking & Reporting

• Monitor KPIs across all operational areas and identify performance gaps

• Track and report on departmental objectives and individual accountability metrics

• Create scorecards and performance dashboards for leadership review

• Conduct regular reviews with department heads to track task completion

• Assist with continuous improvement initiatives based on performance data

EAM System Support & Documentation

• Support post-implementation activities for the Enterprise Asset Management system, contributing to optimal system performance and user adoption

• Configure and maintain EAM system settings, including asset hierarchies, work order templates, preventive maintenance schedules, and KPI dashboards

• Create and maintain system documentation, standard operating procedures, and training materials

• Monitor data integrity through regular audits and implementation of data governance controls

Reporting & Analytics

• Create and update a comprehensive reporting suite for internal and external stakeholders

• Prepare and distribute regular performance reports

• Build interactive dashboards using Power BI or similar tools

• Perform ad-hoc analysis to support strategic decision-making

Project & Meeting Coordination

• Coordinate cross-functional meetings related to O&M operations

• Document meeting minutes, action items, and follow up on deliverables

• Support project coordination activities including timeline tracking, resource coordination, and status reporting

Client & Stakeholder Support

• Liaise with clients on reporting requirements

• Prepare and deliver professional presentations and reports for clients

• Coordinate client meetings, document requirements, and support timely delivery of all reporting obligations

• Support positive relationships with client representatives

• Proactively identify and address client concerns or requests

Required Qualifications

• Bachelor's degree in business administration, engineering, or a related field

• Minimum 5+ years of experience as an Analyst, preferably in operations, maintenance, or asset management environments

• Strong understanding of asset management principles and ISO 55001 standards

• Experience with SAAS Asset Management systems (e.g. MaintainX, or similar)

• Proven track record in creating and delivering business intelligence reports

• Experience working with transit agencies or in the transportation sector is an asset

• Experience in documenting and implementing SOP and workflows

• Advanced proficiency in data analysis and reporting tools

While all qualified candidates are invited to apply, we particularly welcome applications from women, persons with disabilities, First Nations, Métis and Inuit peoples, members of visible minorities, and 2SLGBTQ+ persons.

PowerON will accommodate candidates under the AODA legislation in all aspects of the hiring process. Please notify us if accommodation is required.