Looking for a ServiceNow architect with 15 years' experience for our team in Toronto, Canada. Please apply if you would be interested.

Hybrid role-3 days office

Overview:

• Effective communication skills via verbal and non-verbal methods

• Strong attention to detail

• Problem solving ability

• Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators

• Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable

• Effectively manage and execute high level tasks assigned via 'stories'

• Assists junior analysts through project(s) lifecycles

• Manages work against an often-demanding timeline

• Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily

Responsibilities:

• Experience analyzing the issue, estimating the efforts and proposing solutions or prototyping. Rigorously follow ServiceNow development best practices.

• Flexible and has the ability to manage multiple projects concurrently

• Knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting

• Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)

• Understanding of Agile based approach to software development (SCRUM experience a plus)

• Ability to work remotely and largely unsupervised, and to deliver to written requirements

Requirements:

• Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB)

• Understanding of the project delivery lifecycle and processes

• Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components

• Strong interpersonal skills with the ability to work well with all levels of staff

• Consultative and analytical approach

• Real world exposure to cloud technologies and S-a-a-S

• Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas

Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.
We're proud of the investments we've made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.
Our Services
W3Global understands the natural ups and downs of an organization's staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.
We specialize in placing permanent, direct, contract, temporary positions and remote jobs for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.
We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.
Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company's unique needs.
As a W3Global client, you'll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.We're proud of the investments we've made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.Our ServicesW3Global understands the natural ups and downs of an organization's staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.We specialize in placing permanent, direct, contract, temporary positions and remote jobs for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.Our ExpertiseW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company's unique needs.As a W3Global client, you'll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.