Reporting to the Retail Manager, the Operations Lead is responsible for working with the retail team to ensure successful day-to-day operations. Site and office duties include: full administrative functions; working knowledge and operation of the Chemical Shed Storage; and, all other equipment and facilities.

essential functions and position responsibilities:

• Work with all areas of the business location to ensure a professional customer experience in an accurate and timely fashion
• Location and Customer Administration
• Drive sales of all products including protection products, fertilizer, seed, specialty services
• Help grow excising/new customers by creating call lists that encompass knowledge of on farm storage and buying patterns
• Build client loyalty
• Ensure that health, safety, and security policies are adhered to
• Receive incoming inventory, ensuring all paperwork is properly tracked and processed
• All out-going product orders follow protocol with correct documentation in place
• Maintenance of location to ensure the yard and equipment meets company standards
• Inventory is tracked and entered into accounting system as per company procedures
• Operation of forklift for shipping/receiving products via totes and pallets
• Operations of safe shipping/receiving liquid fertilizer and herbicides
• Assist with customer accounts and office duties
• Relationship building with customers to help grow the business in the off-season
• Site safety inspections
• Other Duties as Required

EDUCATION AND EXPERIENCE:

• 2 plus years in an office and warehouse environment is preferred
• Previous work within the Agricultural field is an asset
• Basic shipping/receiving experience including inventory tracking and entering
• College graduate in an area of Business Administration or Agricultural Science will be given preference

OTHER REQUIREMENTS:

• Mechanically inclined and able to diagnose and repair minor issues
• Self-motivated team player with a positive attitude
• Familiar with, and able to issue/review documentation with accuracy; load-out tickets, shipping/receiving paperwork, and other administrative duties as needed

• Ability to work independently, prioritize responsibilities, exceptional communication skills
• Proficient in the use of computers and software including Microsoft Office Suite
• Technical understanding of the agricultural support industry and ability to identify customer existing and ongoing needs
• Familiar with The Rack as a company along with products/services available
• Must live in or near the town of North Battleford SK