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Client Field Manager Ontario

Brand Momentum - 77 emplois
Mississauga, ON
Publié il y a 2 jours
Détails de l'emploi :
Temps plein
Gestion
Avantages :
Modalités de travail flexibles

Job Summary:

Oversee with excellence a team of field colleagues to train, mentor and support in achieving client and team KPI's

Responsibilities and Duties:

  • Deliver on Client's strategic strategy
  • Oversee a field team of 30+ colleagues
  • Recruiting conducting interviews, job offers, completing contracts for team
  • Training delivery in-field coaching days (60% of field team completed each month), conduct regular team meetings and effective team/rep communication
  • Weekly review with Regional Manager
  • Oversee the day to day logistics of the team
  • Reporting, communication, objective setting, coaching, team/rep motivation and assessments
  • Build strong working relationships with your Client, team and National Manager
  • Become an expert on your client's products, strategy and market place
  • Simultaneously manage multiple projects through effective time management and agreed to business priorities
  • Responsible for quality coaching and retention of team.
  • Bi Weekly ADP approval for Team
  • Achieve coverage and execution targets KPI's as outlined and agreed to with Client
  • Coordination, development and conducting of new rep training (30/60/90 day plan) that delivers consistent quality in field execution and reporting
  • Assist as needed on special programs /tasks
  • Minimize/eliminate vacancies - manage ongoing to ensure that Client coverage is not impacted.
  • Reliable key contact for all Reps to address project questions and concern they may experience
  • Look over Manual orders for accuracy and get any errors changed with client or colleague on a daily basis
  • Monitor clients What's App on Brand momentum's end, as all client's management has access
  • Territory Adjustments when appropriate timing
  • Call Report transfer's when needed
  • Direct contact for field support needs with the Ontario & Atlantic Region

Core Competencies:

Hard Skills:

  • Significant Sales experience, including consumer-packaged goods with exposure to major customers
  • Experience overseeing a team of sales/merchandising colleagues
  • Must be computer literate including familiarity with Outlook, Word.
  • Valid driver's license
  • Must demonstrate drive and passion, be a forward thinker, creative and have interest in coaching/supporting others.
  • Strong customer focus, with the ability to understand key business drivers

Soft Skills:

  • Solid interpersonal, oral and written communication skills with proven organizations skills.
  • High level of attention to detail and accuracy
  • Thrives in a fast paced and ever changing environment with the ability to multi-task and realign objectives on the move
  • Proven sales and territory management skills
  • Approachability
  • Integrity and Trust
  • Creativity and Innovation
  • Results Driven
  • Elicit optimal task performance levels from team members

Key Performance Indicators (KPI's):

  • 98% Coverage
  • Manage turnover < 10%
  • Deliver on Client KPI's
  • Completion of work with form during every coaching session with Rep
  • 60% of team trained live each month along with time in field with their Regional Manager for training each month.

About Brand Momentum:

Brand Momentum is a nationally integrated leader in Sales, Marketing, and Retail, with headquarters in Toronto. We foster authentic and enduring human connections across the nation. As a three-time winner of Canada's Top 100 Best Workplaces and one of Canada's fastest-growing companies, we take pride in our commitment to "Goodness," a core value that permeates everything we do.

Our Commitment:

  • Enduring Success: We are not just about achieving success; we're about sustaining it. As a market leader in quality and innovation, we foster a fun culture where both employee and client aspirations can be realized.
  • Delivering on Promises: We are passionate about delivering on our promises to both clients and our people. Our innovative approach ensures we consistently provide exceptional value and flexibility, always striving to exceed expectations.
  • Core Values: Our commitment to integrity, respect, empowerment, and fun is woven into the fabric of our company. We believe in fostering a responsible and flexible work environment that allows our team members to thrive.
  • Sustainability: We prioritize sustainable suppliers and work with vendors and clients to offset the environmental impact of our programs, contributing to a greener future.
  • Diversity and Inclusion: We are dedicated to fostering a culturally diverse workplace. We value diverse perspectives and are committed to building a team that celebrates individual backgrounds, experiences, and talents. We believe in the power of diversity to drive stronger, more innovative outcomes.
  • We are committed to providing accommodations for persons with disabilities. If you require an accommodation, we will work with you to meet your needs, to the extent required by law.

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