Program Assistant, Job ID #5043
EMETemployment / 35 hours per week / 1 year contract with possibility of renewal / Starting ASAP / Keele & Finch

Who is JVS
JVS Toronto believes that every individual has opportunities for employment. Since 1947, JVS Toronto has been giving the power of employment and improved learning serving 10,000 new individuals annually through career, employment, and assessment services in Toronto and York Region. We also help businesses recruit the workforce they need to be successful. JVS Toronto is a registered charity and receives generous funding to provide most of our services without charge. Learn about the work we do: www.jvstoronto.org.

Our employees benefit from a group benefit plan, a friendly work environment, monthly wellness initiatives, access to an employee assistance program (EAP), opportunities for continuous learning and a variety of corporate discounts. JVS Toronto also offers permanent employees a generous vacation package, a pension plan in addition to paid sick time, family care and wellness days.

Program Overview
EMETemployment is a unique employment service created and funded by the Jewish community that helps unemployed and underemployed individuals attain employment within a competitive labour market.
We're looking for someone who will:
• Provide information to potential clients and referral sources, describe programs and answer questions knowledgeably; screen clients for appropriateness of program, conduct intake assessments and coordinate referrals
• Independently conduct intake/pre-screening off-site, over the phone and liaise with referring agencies and community partners
• Follow-up on client progress and maintain relevant participant records
• Help maintain and manage various client databases. Set up, maintain and file client records in IES CaMS/FFAI as requested. Maintain program information in internal database, generating program reports and preparing for analysis
• Manage excel spreadsheets, monitor data and provide analysis to managers as needed
• Assist with organizing appointments, orientations, and workshops
• Provide front desk/ reception duties and customer service to all clients, employers and visitors
• Represent JVS Toronto and EMETemployment at community events as required
• Provide clerical support, including editing and formatting reports, word processing of correspondence, reports and other materials, email, maintaining office supplies and equipment, ordering test supplies, etc.
Minimum Qualifications & Experience:
• A minimum of a high school diploma with at least 2 years' current, relevant administrative experience, and excellent administrative, analytical, interpersonal and problem-solving abilities.
• Proven experience in maintaining multiple database systems, ensuring data integrity; extracting and transforming data from multiple sources into usable formats for client profiles management.
• Computer literate with the ability to learn systems used by the agency (ie. EOIS, CaMS, CaseFLO, Salesforce); Proficient in Microsoft Office.
• Strong written and oral communication skills and an above-average comfort working in a high-pressure environment as well as using information technology including e-mail, the internet as well as proven expertise in database management, report generating and analysis.
• Effective problem solving and decision-making skills
• A solid understanding of Jewish culture and tradition as well as fluency in Hebrew and/or Russian
Our ideal candidate will:
• Possess thorough knowledge of the Mindscope recruitment system

Qualified applicants are invited to submit their resume & covering letter here.
JVS Toronto is an Equal Opportunity Employer. If you require accommodation in order to submit your application, please contact HR.
JVS Toronto embraces diversity and encourages all qualified candidates to apply.
We thank all applicants for their interest in our agency, however only those selected for an interview will be contacted.

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