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Service Technician - Customer Care Service Team

MARANT Construction Limited - 5 emplois
Toronto, ON
Posté hier
Détails de l'emploi :
Temps plein
Niveau d`entrée

Salary:

MARANT Construction Limited

We are a general contractor and construction management company. We have been successfully in business for more than 25 years. We specialize in corporate commercial interiors and proud to be of service to our many clients, big and small, across industries and regions. We are equally proud of all the members of our team who work hard day in and day out to make sure that we exceed the expectations of those we serve.

The Service Technician is responsible for executing field service work including repairs, warranty work, touch-ups, and small construction modifications for existing clients. Working closely with the Service Manager and Service Coordinator, the Service Technician represents the company on-site, ensuring work is completed efficiently, safely, and to the
highest standard of quality and customer care.


Key Responsibilities

  • Perform hands-on service work as assigned, including general repairs, finish work, hardware adjustments, touch-ups, and minor construction or carpentry tasks.
  • Execute job list items with attention to detail and client satisfaction.
  • Conduct on-site assessments as needed and report findings to the Service Manager for follow-up for quoting.
  • Maintain a professional appearance and demeanor as the on-site representative of the company.
  • Communicate with the Service Coordinator to confirm schedules, materials needed, and job-specific requirements.
  • Ensure work is completed on time, within scope, and in accordance with company and safety standards.
  • Document completed work in Corfix with photos; provide updates to the Service Manager for records and billing.
  • Identify issues that may require escalation or additional service and relay information to the Service Manager.
  • Maintain tools, equipment, and a clean work vehicle.

Qualifications

  • 3+ years of hands-on experience in construction, carpentry, finish work, or service-related roles.
  • Strong skills in general construction, drywall, painting, hardware installation, and basic troubleshooting.
  • Ability to work independently and solve problems on-site with minimal supervision.
  • Excellent communication and interpersonal skills.
  • High attention to detail and a commitment to quality workmanship.
  • Comfortable interacting with clients and representing the company professionally in the field.
  • Valid drivers license and clean driving record.
  • Ability to lift and carry materials, use power tools, and work safely in a variety of jobsite conditions.


Preferred

  • Experience in interior construction, commercial renovations, or tenant improvements.
  • Familiarity with punch list management, warranty work, and occupied space service.
  • Working knowledge of mobile apps or tools for job tracking and reporting.

All employment services provided by MARANT Construction Limited shall follow the principles of dignity, diversity, inclusion, independence, accessibility, and equitable opportunity.

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