MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the swxw7mesh, sellwitulh, xmkym, qiqyt, scwan msteyx, kikm, qicy, qa:nn, SEMYOME and Matsqui nations where we are privileged to carry out our mission.

WHY YOU SHOULD WORK WITH US:

MOSAIC is one of Canadas largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

JOIN OUR TEAM!

We are looking for a motivated Facilitator to join our Family and Settlement Team! Not sure if you're 100% qualified? We encourage you to apply anyway!MOSAIC is an equal-opportunity employer. We encourage people from all backgrounds, spaces, and abilities to apply.

POSITION FUNCTION:

The Program or Project Facilitator develops and delivers suitable instructions/material, and/or facilitates one-on-one mentoring/coaching, and/or group mentoring, and/or community connection activities for clients of the program or project and administers program or project activities. The Facilitator may also support delivery of other program/project services/deliverables.

KEY RESPONSIBILITIES:

• Support the coordinator or manager to ensure completion of deliverables and contractual outcomes of the program or project
• Maintain knowledge of the unique needs of program or project participants, related activities and/or services, and relevant supports to meet those needs.
• May travel to clients residence to assist with contracted program support if required by program, project, or service
• May conduct research/needs analysis to better understand the unique needs among the program or project client group
• May assist in the recruitment or selection of program or project clients based on standardized assessment and evaluation procedures
• Refer ineligible clients to appropriate resources
• Develop, deliver, and maintain curricula and related resources, as applicable, and provide instruction in all program or project elements in person or online
• Organize events/forums/workshops at various MOSAIC locations or online as required
• Book speakers as required
• Work with MOSAIC settlement workers or other organization staff to refer clients to support groups and other program/project activities as needed
• May provide direct services such as one-on-one support, referrals, organization of support groups, organization of language support for clients as needed, provide information and advocacy support, volunteer opportunities, labour market and employment information and skill coaching, assessment services
• Collect statistical information required to meet funding, project or program expectations
• Provide support during client intake, conduct client needs assessment of services as needed
• Enter client services/activity information into the appropriate database in the prescribed format
• Maintain client files, and offer administrative support as appropriate
• Coordinate and liaise with consultants and/or volunteers/mentors for delivery of program or project activities as needed
• Publicize MOSAIC programs/services to the client group

QUALIFICATIONS:

• University degree in social work, business administration, adult education, sociology, and inclusion studies or a combination of coursework and experience.
• 1 3 years of experience guiding clients in the program/project area, program coordination and program delivery, facilitation, training etc.
• Building partnerships with community agencies and other stakeholders.
• Counselling skills; able to set professional boundaries with clients Cultural sensitivity; able to work with diverse groups Curriculum development
• Public speaking experience.
• Working with racialized immigrants and a broad range of cultural backgrounds.
• Excellent interpersonal and written communication skills.
• Effective problem-solving skills and the ability to handle unexpected situations.
• Ability to work cooperatively in a team environment and adapt to a changing environment.
• Proficient in utilizing virtual collaboration tools such as Zoom, Microsoft Teams, or other video conferencing platforms to organize and facilitate virtual meetings and training sessions.
• Proficiency in MS Office 365, MS Teams, Slack, publishing software, databases, and operating standard office equipment.
• Organized and able to set priorities and meet deadlines.
• Current and satisfactory Criminal Record Check is required.

HOURS: 21 hours per week until March 31st, 2026.

The successful candidate may be permitted to work a hybrid work model (combination of in-office and remote work).

Must be able to commute to the Boundary office at 5575 Boundary Road, Vancouver.

BENEFITS: Not eligible

DEADLINE: July 29, 2025, at 4:30 pm

IMPORTANT NOTES:

• MOSAIC is an equal-opportunity employer. We encourage people from all backgrounds, spaces, and abilities to apply.
• Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
• We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such asRight to a Respectful Workplace andCode of Conduct. As of September 18, 2023 MOSAICs HSS-21 COVID-19 Vaccination Policy is currently suspended. Therefore, until further notice, employees are no longer required to provide a proof of vaccination. However, should circumstances change and MOSAIC deems it necessary to reinstate such Policy in order to ensure a safe workplace, MOSAIC reserves the right to require employees to provide proof of full vaccination against COVID-19 in order to be eligible to continue performing their work duties.