For over 40 years Maintair Aviation has provided industry leading Ground Handling Services for our partners and we are currently recruiting for the position of Below the Wing (Ramp) Training Officer as we continue to grow and exceed our partner expectations. The BTW Training Officer is a salaried position, involving travel to our stations and based at our HQ in Thunder Bay.
JOB SUMMARY: The BTW (Ramp) Training Officer works under the direction of the Manager Training & Standards, and is an integral part of the overall Maintair Family. He/She willsupport and work alongside all areas of the company and foster the team atmosphere ofMaintair. He/She ensures all BTW training is completed to required expectations, administers
training courses and engages with Shift Leads and Coordinators toensure all team members have the knowledge and tools required to perform their careerssafely and properly. He/She will alsoensure hands-on skills are maintained through collaboration with our teams across the Maintair network.
The BTW Training Officer will work closely with theATW Training Officer to ensure all training files are kept current and up-to-date, in doing sobeing the accountable person to all BTW training standards. Training will be conducted
according to specific company policies & procedures, including specific airline requirements, and includes Maintair specific courses. Quality customer service, airline operations, attentionto detail, safety and team work are key components to be a successful Training Officer.
Conflict resolution, human resource, safety and hands-on training are also required functions.The ideal candidate must possess solid leadership, multi-tasking and verbal/writtencommunication skills, be energetic, outgoing, understanding and accepting of change. He/Shemust also be flexible and able to deal with the adapting nature of aviation, Canada LabourCode and Governmental requirements. The Training Officer represents Maintair, itscustomers, and staff, and as a result must present a professional, unwavering leadershipcharacter.
DUTIES AND RESPONSIBILITIES:
Provide support, leadership and direction to a variety of internal and external bodiesincluding: coordinators, staff, and other internal and external groups.
Report to Manager's on an as needed (daily) basis.
Report to client carriers on an as needed (daily) basis.
Ensure company policies are being adhered to, as well as governmental and airlinepolicies.
Ensure company training budget and finance related targets are met.
Complete all in-class training for both BTW, GSE and Deep Clean Teams.
Arrange for, and coordinate required training assets (rooms, projectors etc.)
Ensure accurate training records for all team members in a central electronic databasethrough coordination with the Training Manager.
Remain current in all air carrier policies and procedures.
Develop and update training courses as needed.
Updating internal operations requirements, including station audits.
Attend training seminars and train the trainer events.
Attend professional development courses as needed.
Teach, promote and engage in the company Safety Management Program (SMP).
Be available to travel on short or no notice.
Other duties as assigned by senior management.
Other duties as assigned by client carriers.
QUALIFICATIONS AND REQUIREMENTS:
Minimum College Diploma and/or University Degree with equivalent experience in
airline operations.
Minimum 3 years previous airline operations/ground handling experience.
Must have valid drivers license with clean abstract.
Must have current Airport Restricted Area Pass (RAIC).
Ability to speak, write and understand the English language.
Must have excellent team player competencies.
Must be able to work with minimal supervision, and/or in a team environmentworking varied hours and on call.
Must be willing to travel to TTT sessions and professional development courses.
Must be willing to adapt to the changing nature of aviation.
Must be willing to work outdoors in all weather conditions.
Must be able to communicate all concerns to senior management.
Must maintain a professional and experienced level of service with all Maintaircustomers.
Solid understanding of Microsoft Office, Windows, and Proprietary computerprograms.
Excellent keyboarding and admin skills are essential.
Must have excellent operational skills.
Must be able to respond to the airport with short notice (30 minutes).
ADDITIONAL INFORMATION:
PPE required is provided to employee.
Access to staff travel benefits (if available).
Access to company benefit program (50c/50e).
Access to Group RSP program.