Job purpose

This position provides similar services as the Investment Specialist, but differs in that it typically serves clients with more complex financial planning needs, has a primary focus on high value clients, and holds an insurance license.

Key Areas of Accountability

· Registered to sell mutual funds, CFP designation holder, and possibly insurance licensed.

· Proactively develops and manages a portfolio of high value member relationships; assesses and anticipates individual member needs to maximize member relationships; develops a portfolio and contact management plan; conducts regular portfolio reviews with the member.

· Conducts interviews with members to clarify financial goals and objectives in the short term and long term. Completes comprehensive financial analysis to develop investment strategies for members and provides comprehensive financial plans and financial advice on wealth management, insurance, tax planning, investment and retirement planning, and estate planning.

· Engages in proactive sales and business development activities including follow-up, direct marketing, and professional contact with prospects; maintain close working partnerships with other areas of the credit union; liaises with branches, insurance services, and investment product suppliers.

· Provides coaching and direction to more junior investment staff.

· Develops new business through seminars, demographic studies and surveys.

Qualifications

· Certified Financial Planner Designation

· Registered to sell mutual funds and Life Insurance License an asset

· 3 - 5 years experience or equivalent combination of education and experience

· Demonstrated commitment to applying relevant and applicable policies, procedures in the day-to-day performance of the functions of this position

· Customer service orientation, driven to help customers meet needs or resolve problems

· Team player, driven to ensure the whole team is successful in meeting customer needs

· Strong organizational, time management, communication and interview skills

· Experience working in a sales environment where formal selling thresholds, targets and goal setting are routine

Competencies

Listening, Understanding and Responding

Listening, Understanding and Responding is the ability to accurately listen and understand, and then respond appropriately when interacting with individuals and groups.

Results Orientation

Results Orientation is a concern for working towards a standard of excellence. The standard may be one's own past performance, an objective measure, the performance of others, challenging goals one has set or even what anyone has ever done.

Adaptability to Change

Adaptability to Changeis the ability and willingness to adapt to and work effectively within a variety of situations and with various individuals or groups. It entails understanding and appreciating different and opposing perspectives on an issue, adapting one's approach as the requirements of a situation change, and changing or easily accepting changes in the organization or job requirements.

Customer Service Orientation

Customer Service Orientationis the desire to help or serve and build relationships with members and/or internal customers, to meet their needs. It means focusing one's efforts on discovering and meeting the customer's needs and expectations. (“Customer” includes members, internal customers or clients, suppliers, etc).

Teamwork and Co-operation

Teamwork and Co-operationinvolves working co-operatively with others, being part of a team, working together, as opposed to working separately or competitively. These behaviours apply when one is a member of a group of people functioning as a team.

Direct reports

This position has no direct reports

*Disclaimer: Mutual funds and other securities are offered through Aviso Wealth, a division of Aviso Financial Inc. Insurance products are offered through RCU Insurance Services Ltd. a wholly-owned subsidiary of Cascadia Credit Union. RCU Insurance Services Ltd., is a licensed life insurance agency offering financial planning, life insurance and investments. All insurance products are subject to the limitations, terms and conditions in the applicable policy or insurance contract in force at the time of purchase or enrollment and applicable legislation. The products sold through RCU Insurance Services Ltd. are not guaranteed or insured by a deposit insurer.