Hotel General Manager - Etobicoke
Our hotel features over 400 rooms, complemented by a range of exceptional amenities designed to enhance your stay. Our Hotel Group combines comfort and sophistication, offering exceptional accommodations for business and leisure travelers. With prime locations, modern amenities, guests enjoy unparalleled experiences tailored to their needs. Our group prioritizes sustainability, community engagement, and rewards through a dedicated loyalty program.If you are a seasoned leader with a passion for delivering unforgettable guest experiences and driving operational excellence? If you're ready to lead, inspire, and take on new challenges, this is your chance to make a meaningful impact while working with a talented team in a vibrant hospitality environment.
Key Responsibilities

• Oversee daily operations to ensure smooth, seamless, and efficient guest experiences from check-in to check-out.
• Develop and implement financial, sales, and operational plans to maximize profitability and revenue growth, meeting and exceeding performance goals.
• Lead, mentor, and inspire a high-performing team, fostering a culture of excellence, innovation, and collaboration.
• Maintain outstanding product quality and meet brand standards across all departments, including housekeeping, food and beverage, and front desk operations.
• Anticipate market trends and develop innovative strategies to stay ahead of the competition while achieving revenue growth objectives.
• Resolve guest complaints with professionalism, empathy, and efficiency, ensuring all guests feel valued and cared for. Create VIP service programs that enhance the guest journey.
• Build relationships with community stakeholders to promote the property as a preferred destination and ensure compliance with safety, legal, and regulatory standards.

Qualifications

• A bachelor's degree in Hotel Administration, Business, or a related field is preferred but equivalent experience will also be considered.
• 5-10 years of progressive leadership experience in full-service operations with over 300 keys
• Experience with a Unionized Environment
• A proven track record of success in financial management, team development, and driving guest satisfaction.
• Excellent communication and leadership skills to motivate teams and maintain positive guest relations.
• Strong analytical and problem-solving abilities to adapt and maintain operational excellence in a fast-paced environment.

What We Offer

• Base Compensation 150-160K
• Bonus Program
• RRSP
• An exceptional, collaborative work environment that supports personal and professional growth.
• Competitive salary and bonus structure aligned with your skills and experience.
• Opportunities to make a lasting impact on a leading hospitality brand, shaping the guest experience and the property's success.
• Access to resources and training to support your ongoing development and leadership growth.

Apply NowTake the next step in your hospitality career and join a team that values collaboration, innovation, and dedication to excellence.Send your resume today to [email protected]