Become part of the ADAPT team; the team that makes a difference, supports its employees in their career development and creates a positive environment to work in.

POSITION:Program Manager (Youth Addictions)
LOCATION:Burlington ON + home office (hybrid)

SUMMARY

Responsible for program co-ordination and development. Develops standards for the delivery of the services. Provides leadership in the building of the capacity of the program to deliver services. Ensures the integration of program services into other ADAPT programs, formal and informal community partnerships, and primary care. May deliver clinical services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Program Management Duties:

• Ensures the program meets established objectives (number of clients served) and standards.
• Collects and reports required program statistics according to established guidelines or standards.
• Provides all statistical data relating to the operation of the service in a timely manner and as requested.
• Promotes and markets the programs.
• Manages implementation of education and support to the community.
• Supports/ensures integration of the program with other ADAPT programs and with community partners, clinics and primary care.
• Reviews progress reports, annual plans, OHRS, quarterly reports and QIP.
• Liaises and consults with other ADAPT programs and other service providers.
• Manages supervisees by participating in hiring decisions, managing workload of supervisees, securing professional development, monitoring and evaluating performance, providing regular (scheduled and ad-hoc) supervision, coaching and mentoring, reviewing and approving work hours
• Actively supports and participates in the development of an annual operating plan/quality improvement plan.
• Actively participates in ongoing risk identification, reporting and mitigation.
  
• Ensures that required records are maintained according to established guidelines or standards.
  

Counsellor Duties and Responsibilities:

• Provides direct clinical services, through individual and group modalities, to clients of the program as outlined in the program-specific counsellor/ case manager role.
• Maintains current information about community resources.
• Maintains linkages with relevant social service and other community agencies.
• Maintains a collaborative working relationship with Halton substance abuse and mental health treatment agencies, community partners and others as appropriate.
• Manages incoming referrals to the program to ensure proper placement of clients, balanced/optimal uses of the programs resources and equitable case load distribution amongst program staff.

EDUCATION

• University degree (undergraduate or graduate level) in Social Work, Health and Social Science and/ or Health related field plus Addiction Studies certification, or equivalent combination of experience and education is required;

LICENSES, CERTIFICATIONS AND CREDENTIALS

• Professional registration with the Ontario College of Social Workers and Social Service Workers an asset;
• Non-violent crisis intervention, First Aid, CPR and ASIST certifications are assets;

RELATED WORK EXPERIENCE

• At least 5 years working experience in the area of addictions, and mental health;
• At least 3 years of supervision/ managerial experience;
• Experience in supervision or management of staff an asset;
• Experience in:
  • Individual, family, and group therapy;
  • Community development and networking;
  • Record keeping and file management;
  • Basic life skills counselling, supportive counselling, crisis intervention, advocacy, and group work;
  • Managing clients with complex needs in varying stages of change;

REQUIRED SKILLS AND KNOWLEDGE

• Broad knowledge of addictions treatments and explanatory theories (with an emphasis on harm-reduction), mental health, concurrent disorders and community resources is required;
• Familiarity with community services and resources;
• Demonstrated supervisory knowledge to include knowledge of principles and techniques of supervision, motivation techniques, and basic training method;
• Knowledge of decision-making techniques, skill in mediating disputes, conflicts and grievances;
• Proven ability to supervise, motivate, train and monitor the performance of a team;
• Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments;
• Solid negotiation, conflict resolution, and people management skills;
• Good training, coaching, and mentoring skills are essential;
• Experienced sense and awareness of ethical boundaries and clinical reporting obligations;
• Ability to effectively present complex clinical information in writing and verbally;
• Cultural knowledge of key populations in Halton Region that will be served to address disparities in specific services.
• Ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
• Knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others.
• Knowledge of French language an asset.
• Must undergo a police record check.

OTHER SKILLS

• Strong communication and active listening;
• Ability to communicate effectively with clients, employees and community partners at all levels of the organization;
• Ability to: function independently, maintain effective working relationships with others, work effectively under pressure or deadlines and work outside regular office hours as required, use good judgement to make sound decisions;
• Good organizational skills;

COMPUTER SKILLS

• Proficiency with computer programs and electronic database(s);
• Knowledge of Catalyst an asset;
• Ability to learn and adapt to new computer software and applications;

WORK CONDITIONS

Work conditions depend on the ADAPT model of operations, and may, but do not have to, include a combination of remote and in-person work arrangement

• Working in a busy office environment with frequent interruptions;
• Community: public places and clients homes
• Working remotely from home-office
• Flexible hours;
• Manual dexterity required to use desktop computer and peripherals.
• Various physical actions of mobility are required (minimal lifting, sitting for periods of time, moderate wrist motions).

TRANSPORTATION

• To successfully fulfill duties of the role, current valid driver's licence and regular access to a dependable vehicle is required.

ABOUT US

ADAPT (Halton Alcohol Drug and Gambling Assessment Prevention and Treatment Services) is one of the largest and most diversified treatment agencies in Ontario. We offer a full spectrum of services to clients experiencing concerns with addictions, mental health or concurrent disorders, as well as to their families and loved ones.

At ADAPT we are committed to building a warm, inclusive, and diverse environment. We believe that our employees are our greatest asset; that they will do their best work when they feel supported and empowered. That is why we offer an attractive compensation and benefits package.

You may be a great candidate even if you dont have everything listed above. We believe in growth and curiosity. If you have some of these qualities and believe this is the position that will make you excited, then we want to hear from you!

At ADAPT, we strive to be an equitable and inclusive employer. Our commitment to equity is grounded in an institution-wide commitment to achieving a working, environment that is free of discrimination and harassment.

ADAPT seeks candidates from First Nations, Mtis and Inuit, racialized and LGBTQ2S+ communities, women, and people with disabilities (including people who have experienced mental health and substance use challenges).

We encourage people from all backgrounds to apply to our positions.

All new hires must be fully compliant with our COVID-19 Vaccination Policy as a condition of employment with ADAPT. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, ADAPT will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

We thank all those who apply but only those individuals selected for further consideration will be contacted.