Location: Remote | Flexible Schedule | Personal Development Industry
Are you a tech-savvy problem solver ready for something more than just tickets and troubleshooting?
We're a fast-growing global company in the personal and leadership development industry, and we're looking for a Help Desk & Tech Support Coordinator who's ready to grow beyond the help desk. This is your opportunity to pivot into a purpose-driven environment—where your tech skills support a global mission and your future expands into leadership, strategy, or operations.
What You'll Be Doing:
- Provide day-to-day support to remote teams and customers via email, chat, or video
- Work cross-functionally to improve digital tools, systems, and support workflows
- Collaborate with leadership on support insights that fuel company growth
- Maintain consistent, caring follow-up communications to nurture relationships and ensure client success
Who You Are:
- Experienced in Help Desk, IT Support, or tech troubleshooting (1–2 years or more)
- confident and resourceful—you enjoy learning new systems quickly
- Ready for a change and looking to grow into leadership, training, or strategic roles
- Motivated by purpose—you want to be part of something bigger than just tech
- Organized, customer-focused, and confident working remotely