Envision:

From what started out as an LTL over the road and intermodal carrier, Fastfrate has grown into a diverse group of 5 companies operating out of 40 terminals and final mile hubs across Canada and into the USA. Each company within Fastfrate Group has its story, its legacy, and its expertise. Now, under the umbrella of our collective network, these stories converge to form a powerhouse of end-to-end supply chain solutions.

This evolution allows us to offer customers a full suite of asset-based transportation including intermodal LTL and TL, logistics, cross-border, drayage and transload, warehousing, distribution, and final mile B2B and B2C.

Primary Responsibilities:

• Call Taking and Data Entry – entering pickups into the system concisely, manifesting, etc
• Scanning
• Responding to emails
• Supporting City Dispatch
• CSR – Providing support to our Customer Service team, taking calls from customers, tracing shipments
• Auditing Drivers Runs utilizing satellite tracking
• Ensuring Drivers are utilizing “Fastmobile” properly and auditing them daily
• Auditing Drivers paperwork – Bills of Ladings and Proofs of Deliveries to ensure they are filled out correctly

Skills Required:

• LTL experience in the trucking industry preferred
• Ability to work with minimal supervision under pressure and time constraints in a stressful environment
• Strong attention to detail
• Solid interpersonal, communication (verbal and written), organizational, and time management skills
• Ability to multi-task and a willingness to learn
• Excellent customer service skills
• Effective teamwork skills
• Proficiency with Microsoft Office programs and email
• Must have a clean criminal record check

Required Skills:

• Exceptional interpersonal skills
• Strong attention to detail
• Good communications skills (written and verbal)
• Strong self-discipline and initiative
• Creative and effective problem-solving ability
• Ability to work with minimal supervision

No phone calls, please. We thank all applicants; however, only those selected for an interview will be contacted. Fastfrate is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates including women, members of visible minorities, persons with disabilities, and indigenous peoples. By submitting your resume, you consent Fastfrate. to share this information within its divisions in order to identify other employment opportunities that you may be suitable for.

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