ARC Business Solutions Inc. is a customer-oriented information technology solution provider with proven abilities to incorporate strategy, creativity and technical aspects into business solutions. Service delivery is focused in five main technology solution verticals: Systems Delivery, Enterprise Information Management, Mobile Solutions, Training and Managed Services; with industry expertise in Energy, Utilities, Government, Financial Services and the Public Sector.
ARC Business Solutions Inc. is currently seeking individuals with experience as a Business Analyst for immediate opportunities. This is for a one year term and the role is hybrid in Edmonton.
ROLE: Business Analyst
The successful candidates must possess demonstrated experience in the following areas:
MANDATORY:

• Diploma or Degree in a Business and/or IT related field
• ITIL Certification
• Successfully implemented 3 MS Dynamics 365 systems with customer engagement solutions OR has a MS Dynamics 365 Certification OR 2 years of experience working with MS Dynamics 365 Customer Engagement Solutions
• 10 years experience with gathering, documenting, and analyzing business, stakeholder, and solution requirements for enterprise technology solutions, including business process modeling and business rules definition
• 5 years experience supporting financial-related processes within enterprise technology systems, including activities such as invoice processing, contract management, disbursements, journal entries, or integration with financial/ERP platforms
• 5 years experience conducting and leading UAT, including test plan creation, test execution, defect tracking, and stakeholder sign off for enterprise systems
• 5 years experience developing and coordinating reporting solutions, dashboards, or business intelligence reporting using tools such as MS Dynamics CRM, Power BI, or SQL-based reporting platforms
• 10 years experience documenting technical application support procedures, operational processes, or user support documentation for business systems
• 5 years experience performing business analysis services within a social housing organization or for a government funded housing program
• 10 years experience developing and delivering training programs or instructional materials for business users of enterprise technology systems
• 10 years experience designing and coordinating integrations between enterprise CRM systems and enterprise ERP or financial systems including interface requirements, data mapping, and reconciliation processes
• 5 years experience coordinating or managing change management, stakeholder engagement, or communications planning related to enterprise system implementations or enhancements
• 10 years experience leading and facilitating meetings, workshops, or presentations with business and technical stakeholders across all organizational levels

Degree designations (e.g., Bachelor of Science, Computing Science, Engineering), from recognized universities is a desirable criteria in our selection process.
We offer a competitive salary, profit sharing, share options and a comprehensive benefits package.
We thank all applicants for their interest; however only candidates considered for interviews will be contacted. We will be conducting interviews immediately. TO BE CONSIDERED - Please forward your resume clearly displaying reference number RB:BA in the subject line to [email protected]. For more information on ARC, please visit our website at www.arcbus.com.

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