Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Overnight Houseperson for the Moxy Halifax Downtown in Halifax, NS!
We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to provide support and resources to our "best in class" hotels!
Essential Duties:
- Ensure guest service, maintenance, cleanliness, and sanitation standards are adhered to in all indoor and outdoor areas of the hotel as per the Property Visitation Report
- Coordinate and uphold the preventative maintenance room schedule and equipment schedule; perform daily, weekly and monthly inspections as required by brand, company and Occupational Health & Safety
- Conduct light duty damages and repairs; coordinate with external tradespersons and service personnel as required
- Understand and follow all job and hotel safety standards and policies; report any accidents and/or hazards to Management
- Respond professionally and efficiently to all guest requests
- Adhere to company standards of appearance
- Maintains an inviting presence for guests through the on-going maintenance and landscaping of all outdoor areas
- Perform special projects including carpet, glass and window covering cleaning
- Assist housekeeping staff with sorting, storing and delivery of large items, linens, and supplies
- Supports company, brand and industry environmental initiatives and programs through the use of environmentally friendly, sustainable products and best practices
- Maintain a clean and safe work environment for all employees and guests
- Ability to be on-call and work evenings, weekends, and holidays
- Always provide the highest quality of service to the guest and anticipate and exceed guest expectations.
- Restock linen closets, linen and storage rooms with linen supplies.
- When necessary, strip guest rooms of linen and trash.
- When necessary help clean rooms.
- Vacuum and/or mop hallways and stairwells.
- Lobby: Clean registration desk, vacuum, clean fingerprints off glass doors.
- Public Restrooms: supplies as needed; take out all trash; clean glass and doors and any residue from the tables. Check the water level in the Spa and check the bromine level.
- Exercise Room: clean all mirrors, wipe all equipment; take out trash; run vacuum cleaner; clean glass doors.
- Perform other duties as assigned.
Physical Requirement
- Move at a speed required to respond to work situations (e.g., run, walk, jog)
- Must be able to move, lift, carry, push and/or pull up to 50 lbs
- Ability to reach, bend, twist, pull, and crouch
- Stand, sit or walk for an extended period of time
Education & Experience
- Previous general maintenance experience is required; preferably in a hospitality setting
- Ability to read and write English is required
- Exceptional guest service skills
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Employee discount
- Flexible schedule
- Life insurance
- Parental leave
- Referral program