CCES POSITION PROFILE

POSITION: Education Officer

REPORTS TO: Manager, Education (M1)

CLASSIFICATION LEVEL: Level 3 (Program Administration)

Please note, this position is intended to be a hybrid role based in either Ottawa or Winnipeg.

POSITION SUMMARY

Reporting to the Manager, Education (M1), the Education Officer is responsible for contributing to and leading awareness-raising, informational, and values-based education activities across all areas of the CCES strategic plan, including Canadian Anti-Doping Program (CADP), Canadian Safe Sport Program (CSSP), the Canadian Program to Prevent the Manipulation (CPPCM), and others, as appropriate.

DUTIES AND RESPONSIBILITIES

Resource Development and Production

• Recommend new resources and information products to better address learner and program needs;
• Review and recommend revisions to existing resources and information products;
• Contribute to (or lead, as applicable) content development of program resources and information products related to the Canadian Anti-Doping Program, the Canadian Safe Sport Program, the Canadian Program to Prevent Competition Manipulation and fee-for-service initiatives;
• Oversee production and distribution of new and updated resources, including e-learning programs;
• Develop channels/opportunities to broaden the distribution of resources/information products;
• Manage related contract service providers and budgets as required.

Communications

• Develop content and approaches for timely and effective communication of key messages;
• Implement strategies for effective/efficient client education services, including platforms and standardized responses to queries.

Information Services

• Respond to general inquiries related to education;
• Provide service to learners who use the online learning portal;
• Prepare and deliver presentations and webinars;
• As required, assist with major games and fee-for-service educational services.

Partnership Development/Sport Community Capacity Building

• Support partnership development and sport community capacity building by leveraging existing resources and services and/or by creating new ones as required;
• Seek opportunities to establish and enrich CCES education plans with various program signatories;
• Respond to/assist with sport community requests for help with resource development and capacity building relevant to the CCES strategic plan;
• Represent the CCES at meetings and events as required.

CCES Quality Management System

• Be aware and knowledgeable of the positions responsibilities within the Quality Management System;
• Comply with relevant quality system processes and recommend process changes/revisions as appropriate;
• Identify potential risks and help identify and manage risk mitigation strategies for positions responsibilities;
• Log stakeholder feedback/comments in the Quality Database for tracking and appropriate follow-up.

General Responsibilities

• Other duties as assigned by the Manager, Education (M1), the Manager, Education (M2) and/or the Executive Director, Sport Integrity.

Qualifications and Competencies

• Bachelor degree or college Diploma in the field of education, sport, health and/or social science or equivalent combination of education and experience.

• Over one-year on-the-job experience and/or performing similar duties required with knowledge of the Canadian sport community, drug-free sport and Doping Control Programs preferred.

• Experience with various social media platforms with the ability to write and develop various communication pieces.

• Proven project coordination skills including the ability to prioritize, meet deadlines, work under pressure and adapt to a fast-paced changing environment while maintaining attention to detail.

• Excellent interpersonal skills, ability to learn quickly and self-motivate while working independently and/or collaborating as part of a team.

• Ability to deliver presentations and workshops.

• Proficient in MS Word, Excel, PowerPoint, Outlook.

• Experience with LMS platforms preferred.
• Experience in instructional design an asset.
• Experience with Storyline 360 or other e-learning development software an asset.

• Excellent English verbal and written communication skills.

• Excellent French verbal and written communication skills preferred.

Applications for this position should be submitted electronically on Bamboo HR. This role will remain open until July 28th, 2025, or until a successful candidate is selectedwhichever comes first. We thank all applicants for their interest but only applicants selected for an interview will be contacted. For more information about the CCES, please visit www.cces.ca. Throughout its recruitment process, the CCES is committed to Canadas linguistic duality and diversity of its people.

We welcome expressions of interest from all qualified applicants including Indigenous persons, persons with disabilities, members of visible minority groups, and all gender identities and sexual orientations. Upon request, accommodation will be provided during the hiring process.

OFFRE DEMPLOI AU CCES

POSTE: Agent ou agente de lducation

RELVE DE: Gestionnaire de lducation (M1)

CATGORIE: Niveau3 (administration de programmes)

Veuillez noter quil est prvu que ce poste travaille partir dOttawa ou de Winnipeg dans un mode de travail hybride

DESCRIPTION DU POSTE

Sous la supervision de votre gestionnaire, vous contribuerez aux efforts de conscientisation, dinformation et dducation, selon les besoins, des diffrents volets du plan stratgique du CCES, dont le Programme canadien antidopage (PCA), le Programme canadien de sport scuritaire (PCSS) et le Programme canadien pour la prvention de la manipulation de comptitions (PCPMC), notamment.

RLES ET RESPONSABILITS

laboration et production de ressources

• Proposer de nouveaux contenus et de nouvelles ressources qui rpondront mieux aux besoins des apprenants et des programmes.
• Rviser les ressources et les contenus existants, et formuler des recommandations.
• Contribuer (ou diriger, le cas chant) llaboration de ressources et de contenus relis au PCA, au PCSS, au PCPMC et aux services payants.
• Superviser la production et la distribution des ressources et des contenus jour, dont ceux des programmes dapprentissage en ligne.
• Crer des filires de distribution ainsi que des occasions dlargir la distribution des ressources et contenus informatifs.
• Grer les contrats des fournisseurs de services et les budgets selon les besoins.

Communications

• Crer du contenu et des approches pour communiquer rapidement et efficacement les messages cls.
• Mettre en uvre des stratgies visant lefficacit/lefficience des services dducation des clients, y compris des plateformes et des rponses normalises aux demandes de renseignements.

Service dinformation

• Rpondre des demandes de renseignements sur lducation.
• Fournir des services aux utilisateurs du portail dapprentissage en ligne.
• Prparer et animer des prsentations et des webinaires.
• Contribuer la prestation des services dducation relis aux grands jeux ou des mandats payants, le cas chant.

Dveloppement de partenariats et renforcement des capacits de la communaut sportive

• Contribuer au dveloppement de partenariats et au renforcement des capacits de la communaut sportive en tirant profit des ressources et services en place et en en crant dautres au besoin.
• Chercher crer des plans en ducation pour le CCES et les enrichir avec divers signataires.
• Donner suite aux demandes daide de la communaut sportive en matire de dveloppement de ressources et de capacits cadrant avec le plan stratgique du CCES.
• Reprsenter le CCES des runions et vnements au besoin.

Systme de gestion de la qualit du CCES

• Connatre les responsabilits du poste dans le cadre du systme de gestion de la qualit.
• Respecter les processus de gestion de la qualit et recommander des modifications sil y a lieu.
• Cerner les risques pour les responsabilits du poste et tablir des stratgies pour les attnuer.
• Entrer les commentaires des partenaires dans la base de donnes aux fins de suivi.

Responsabilits gnrales

• Effectuer les autres tches assignes par les gestionnaires de lducation (M1 et M2) et la direction de lintgrit du sport.

EXIGENCES

• Baccalaurat ou diplme collgial en ducation, sport, sant ou sciences sociales ou une combinaison quivalente de scolarit et dexprience.

• Plus dun an dexprience dans un poste pertinent ou dexercice de fonctions similaires; connaissance de la communaut sportive canadienne, du sport sans dopage et des programmes de contrle du dopage, un atout.

• Exprience avec les diverses plateformes de mdias sociaux et capacit rdiger des communications varies.

• Comptences avres en coordination de projets, y compris la capacit dtablir des priorits, de respecter les chances, de travailler sous pression, de sadapter un environnement dynamique, tout en ayant le souci du dtail.

• Entregent, initiative, capacit dapprendre rapidement et de travailler de faon autonome et en quipe.

• Capacit animer des prsentations et des ateliers.

• Matrise de MS Word, Excel, PowerPoint et Outlook.

• Exprience souhaitable des plateformes SGA.
• Exprience de la conception pdagogique, un atout.
• Exprience avec Storyline360 ou dautres logiciels de cration de formations en ligne.

• Excellente aptitude communiquer en anglais (oral et crit).

• Excellente aptitude communiquer en franais (oral et crit), un atout.

Soumettez votre candidature par voie lectronique dici le 24juillet, sur le portail Bamboo HR. Ce poste restera ouvert jusquau 28 juillet 2025 ou jusqu ce quun candidat soit retenu, selon la premire ventualit.Nous remercions toutes les personnes candidates de leur intrt, mais ne communiquerons quavec celles retenues pour une entrevue. Pour en savoir plus sur le CCES, visitez lewww.cces.ca.

Dans lensemble de son processus de recrutement, le CCES reconnat la dualit linguistique du Canada et la diversit de sa population. Nous acceptons les dclarations dintrt de toutes les personnes qualifies, y compris les Autochtones, les personnes handicapes, les membres de minorits visibles ainsi que les personnes de toutes les identits et orientations sexuelles. Sur demande, des mesures dadaptation seront mises en place durant le processus dembauche.