Logistics Manager

Wildwood Express is the e-commerce division of Wildwood Outdoor Living Group, a one-stop shop for all things outdoor living—including quality plants, gardening supplies, décor, hot tubs, and BBQs. Wildwood Express has seen steady growth and is constantly expanding our product selection to better serve gardeners across the country. We ship garden-related products nationwide, helping customers cultivate beautiful and functional outdoor spaces.

We are looking for a proactive and detail-driven Logistics Manager to join our growing e-commerce team. If you have a background in supply chain, fulfillment operations, and warehouse management—especially in a fast-moving e-commerce environment—this role is an opportunity to take ownership of our logistics from warehouse to doorstep. You'll be responsible for ensuring timely and accurate order fulfillment, optimizing shipping solutions, and managing inventory systems that support our nationwide delivery.

A Day in This Role Could Include:

• Leading day-to-day order fulfillment and warehouse operations
• Managing relationships with shipping partners (Canada Post, Purolator, couriers) and troubleshooting delivery issues
• Monitoring inventory levels and coordinating timely product ordering and receiving
• Managing seasonal inventory of flower seeds, bulbs, small plants, and live goods—including pre-orders timed to ship by growing zone
• Hiring, training, and supervising warehouse and fulfillment team members
• Delegating tasks, creating schedules, and setting performance expectations for your team
• Coordinating with suppliers to receive shipments quickly and efficiently during peak seasons
• Working with our customer service team to resolve order issues and provide timely updates to customers
• Analyzing logistics and fulfillment data to identify areas for cost savings and process improvement
• Maintaining an organized and efficient warehouse space, with proper labeling and storage
• Managing returns, restocking, and reporting on damaged or lost inventory
• Collaborating with purchasing, marketing, and leadership to support product launches and promotional sales

A Successful Applicant Will Possess:

• 2+ years of experience in logistics, fulfillment, supply chain, or warehouse operations (e-commerce experience preferred)
• Proven experience managing and leading a team, including hiring, training, and scheduling staff
• Familiarity with inventory management systems, shipping platforms (e.g., ShipStation), and Shopify or other e-commerce platforms
• Strong organizational and problem-solving skills with the ability to manage competing priorities
• Experience managing seasonal inventory, especially time-sensitive or perishable goods
• Ability to analyze data to identify trends and make process improvements
• Excellent communication and collaboration skills to work cross-functionally with other teams
• Comfortable working in a hands-on warehouse setting
• Solution-oriented mindset with a passion for operational excellence
• An interest in gardening or horticulture is a plus

Compensation: This is a full-time position with a wage range between $24 and $30 per hour. We thank all applicants for their interest; however, only those selected for an interview will be contacted.