MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier.

Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture and establishing our future direction.

Position Summary:

The terminal operations team is responsible for the development, establishment, and maintenance of the business relationships with ports and terminals. The Terminal operations team oversees tariff rates, productivity, terminal fluidity, rail productivity and gates. As well as monitoring terminal and yard congestion, to avoid delays in berthing, operations and enhance productivity. The team is also oriented towards cost savings on terminal operations by reducing import/export storage, rail dwell, empty pool, assisting GVA OPS for contract negotiations etc. Providing an excellent service for internal colleagues and MSC GVA colleagues in every written and verbal communication. The Terminal operations Representative is responsible for ensuring effective delivery of terminal operations objectives across our Canadian ports, maintaining great relationship with terminal contacts, and providing highly accurate reporting and scheduling to various stakeholders both inside and outside the Agency.

Level of Responsibility

Increased handling tasks with greater independence; Responsible for quality and timeliness of personal work. Contributing to projects with guidance, supporting team/organizational objectives.

Key Tasks

• Act as liaison between the MSC Agency and terminals.
• Creating and maintaining the regular vessel sailing schedule, ERD & Cut-offs on terminal.
• Communicating and applying vessel changes and omission.
• Creating and maintaining the terminal operations reporting.
• Verifying and approve port, terminal, and vessel related invoices.
• Produce the ACI and A6 to CBSA.
• Provide MSC Planning centers by updated ST. Lawrence water levels.
• Additional tasks may be added or removed based on departmental needs.

Skills / Experience:

All MSC Canada employees are expected to exhibit the MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike.

• Excellent command in spoken and written English with bilingualism (French and English) preferred.
• Autonomy and initiative.
• Minimum of 2 years' experience.
• Proficiency using Microsoft office applications, knowledge of Power BI (asset).
• Strong communication skills for negotiation and reconciliation.

MSC Canada's Commitment to a fair talent acquisition process:

AI Disclosure

At MSC Canada, we are committed to transparency and fairness in our recruitment process. We do not use any artificial intelligence in our talent acquisition efforts.

Vacancy Clarity

• Existing Vacancy: This position is for an established role that is currently open.

Timely Communication

MSC Canada ensures timely updates for candidates. All individuals selected for an in-person interview will be notified within 45 days of their initial discussion with us.

Great people who work hard and look out for each other because we're a team—it's that simple!

Just to name a few of our perks:

• Flexible health and dental benefits coverage (for all permanent full-time roles).
• RRSP coverage with the Company matching a portion of employee contribution (for all permanent full-time roles).
• Tailored training program opportunities for employee development.
• Employee mentorship, leadership, and assistance opportunities.
• Employee referral incentive program.
• Community Involvement.
• Gym facility.
• Health & Wellness Program.

Hurry, and apply now!

MSC Canada is an equal opportunity employer, and we welcome and encourage applications from all interested parties. Accommodations are available, upon request, for those with a disability or medical need during any stage of the recruitment process. We thank all candidates for their interest in MSC Canada however, only those candidates selected for an interview will be contacted.