Position title: Project Support

Organization: New Brunswick Multicultural Council

Position Type: Full-time

Contract End Date March 31, 2028.

A) Nature and Scope

The Project support is involved in the planning and delivery of settlement services across rural sites.
They manage virtual sessions, coordinate logistics, and oversee promotional materials.
The role ensures accurate reporting, budget forecasting, and compliance with funding guidelines.

B) Organizational Structure

The Project Support Reports directly to the Rural Settlement Network (RSN) Provincial Manager.

C) Dimensions

• The NBMC is a member serving organization.
• There are over 20 member organizations located in: Moncton, Saint John, Fredericton, Woodstock/ Florenceville, Edmundston, Campbelton, Bathurst, Caraquet, Miramichi, Sussex, and St. George.
• NBMC works closely with the provincial government, including Population Growth Division of the Department of Post Secondary Education and Labour.
• NBMC also works with the Federal and provincial governments; Citizenship and Immigration Canada, among other departments.
• Increasingly, NBMC is working with municipal umbrella organizations in the province of New Brunswick, as well as networks such as the Francophone Immigration Network, coordinated by the Societe de lacadie du Nouveau Brunswick.

D) Duties and Responsibilities

Coordinate the logistics of virtual information sessions for newcomer clients, including sourcing speakers, preparing promotional materials, managing registration, and overseeing session delivery.

Edit and design promotional materials for RSN activities.

Coordinate logistics with guest speakers and participants.

Gather information from RSN sites to prepare accurate budget forecasts.

Review eligibility of expenses claimed by RSN sites.

Coordinate the activities under the Rural Settlement Network; making sure that the 7 sites report back on their monthly activities and clients.

Attend the weekly RSN meetings with the 7 sites and the RSN manager. Follow-up when actions are required.

Attend the weekly SWIS meetings with the 5 sites and the SWIS Project Lead. Follow-up when actions are required.

Manage monthly client reports from Client Relationship Management (CRM) software into funders reporting system (iCARE). Report back any input errors to RSN team and CRM issues to CRM coordinator.

Support capacity development and alignment of settlement sector service delivery through coordinating the delivery of professional development trainings, learning opportunities, core trainings and resources on settlement best practices (Working on getting the 3 quotes).

Support onboarding of new RSN team members by ensuring they complete all onboarding tasks.

Organizing materials and tools, note taking and follow up for planning meetings, evaluations and surveys.

Coordinate and monitor event timelines and ensure deadlines are met.

Keep inventory of backdrops, projectors, computers, banners, handbooks, RSN-SWIS materials, and other display materials.

Member Engagement

• Work closely with the Communications Manager and the members engagement coordinator to promote RSN-related events and activities on NBMC social media, website, newsletter, and office communications.
• Develop and maintain online rural collaboration spaces (website content, online networking, etc.).
• Helping the members engagement coordinator with Consultation Days and Professional Development Days when relevant to the RSN and SWIS file.

Settlement Sector Academy (SSA)

• Making sure that all the RSN coordinators and SWIS workers are taking the mandatory training in the Learning Hub and in person when required.
• Coordinating with the SSA coordinator to make sure that all valuable resources are uploaded into the Resources Section.
• Engaging in the online networking with the rural members. Sharing relevant updates, organizing meetings, when need be, to connect all the rural settlement workers.

Other duties may be required.

E) Qualifications and Requirements

Minimum 1-year relevant experience (project coordination or support).

Degree or Diploma in Business Administration, Social Sciences, and/or recognized Communications/Public Relations related studies.

Excellent written and verbal communications skills in English required.

Strong interpersonal skills, professionalism and attention to detail is necessary.

Knowledge of accounting will be a strong asset.

Must demonstrate strong ethics, compassion, discipline and sensitivity to cultural diversity, trauma, mental health, etc.

Must be exceptionally organized and demonstrate superior time management skills.

Can demonstrate initiative, resourcefulness, and problem-solving skills.

Can work independently and as part of a team.

Flexible, outgoing and prepared to take on new tasks.

Experience in managing social media and online communities as an asset.

Experience with Microsoft Office, Adobe Acrobat DC, Survey Monkey and Doodle.

Able to travel within the province with a valid drivers license.

Bilingualism is considered a strong asset.