Deliverables:

• Strategize, implement, and maintain RMS/CAD related initiatives that adhere to strategic objectives.
  
• Lead and conduct business analysis and cost/benefit analysis at varying levels of detail to assess client's business challenges/opportunities and documenting the assessments.
  
• Formulate, organize and monitor inter-connected projects, including coordination of cross-project activities.
  
• Create/consolidate technical specifications, business requirements and user documentation, training manuals and various briefing materials including but not limited to Ontario Treasury Board (TB) / Management Board of Cabinet (MBC) submissions and briefing presentation to ensure a timely and effective delivery of the critical business processes related to RMS/CAD.
  
• Develop, track and manage timelines for the RMS/CAD TB/MBC execution.
  
• Develop and manage budget for programs and be accountable for delivering against established business goals/objectives.
  
• Ensure RMS/CAD is delivered timely and efficiently, and in compliance with JTS' methodologies, standards and frameworks.
  
• Provide management leadership and expertise of large scale, highly complex, high profile and high-risk initiatives that may be multi-jurisdictional and/or enterprise wide.
  
• Develop and administer program assessment protocols for evaluation and improvement with an aim to maximize Return On Investment (ROI).
  
• Maintain organizational standards of satisfaction, quality, and performance to ensure the accountability of the success and the quality delivery of RMS/CAD documentation in the overall TB/MBC life cycle delivery.
  
• Oversee and manage multiple projects related to RMS/CAD, ensuring program goals are achieved timely.
  
• Manage budget and funding channels for maximum productivity.
  
• Work closely with the RMS/CAD leads, cross-functional teams to develop various program related processes in support of consistent practices to benefits realization through an agile project management approach:
  

• the program management practices,
  
• program scope & deliverables,
  
• required resources for cross-functional teams,
  
• work plan, and
  
• budget.
  

• Work with JTS leads to identify issues, risks and opportunities across multiple projects.
  
• Analyze, evaluate, and overcome program issues and risks, and produce program reports for managers and stakeholders.
  
• Prepare progress and status reports for program directors and committees including various levels of governance committees and ensure effective alignment amongst existing and new governance committees/structures.
  
• Provide mentoring and knowledge transfer to JTS' designated staff to enable continuation in operational activities and sustainment.
  
• Establish and regularly review sequencing of high-level activities within projects and across programs where dependencies exist.
  
• Track and report RMS/CAD program progress against identified success factors and key enablers.
  
• Establish and coordinate secretariat functions, processes, and tools, enabling program oversight from executive leadership teams/committees.
  
• Collaborate with ministry partners, stakeholders and vendors to support designing, planning and implementing change initiatives.
  
• Inform, elaborate and help deliver IT solutions that simplify processes and improve end-user experiences.
  
• Support and contribute to planning that informs modernization and transformational service delivery roadmaps and execution against those roadmaps.
  
• Support and inform vendor management activities and strategies to enable effective service delivery with the appropriate ministry oversight.
  
• Prepare relevant Request for Bids (RFB) documents related to RMS/CAD, including not but limited to, deliverable consolidation, business and technical requirement refining, evaluation criterion validation, to ensure compliance with government regulation while executing quality improvement.
  
• Work with JTS' assigned fairness commissioner in completing the creation and finalization of the RFB documentation.
  
• Explore opportunities for process efficiencies and team collaboration, where necessary.
  
• Other duties as assigned.
  

Experience and Skill Set Requirements:

Must Haves:

• In-depth knowledge of OPS' TB/MBC and SPP processes, inception to finish.
  
• In-depth knowledge to prepare Request for Bids (RFB) document and to develop business and technical requirements.
  
• Knowledge and experience with OPS justice related projects.
  
• Experience with OPS architecture gating process. In-depth knowledge of industry standard project management methodologies.
  

Skill Set Requirements:

Required Skillsets and qualifications:

• In-depth knowledge of OPS' TB/MBC and SPP processes, inception to finish.
  
• In-depth knowledge to prepare Request for Bids (RFB) document and to develop business and technical requirements.
  
• Experience with OPS architecture gating process. In-depth knowledge of industry standard project management methodologies.
  
• Knowledge and experience with OPS justice related projects.
  
• Knowledge and understanding of Ministry policy and IT project approval processes and requirements.
  
• Demonstrated experience leading and overseeing program strategy development from inception through to project close-out and any required transition to operations, business planning, benefits identification and organization funding requests for I&IT programs.
  
• Demonstrated experience understanding and articulating I&IT executive expectations and translating into program deliverables.
  
• Experience monitoring and managing the cost, risk, schedule, governance, technical performance, and program impact of each of the component projects.
  
• Experience providing a program/portfolio view of project inter-dependencies and external project dependencies, monitoring and reporting on exposure levels.
  
• Exercise a range of leadership responsibilities including the role of coach and developer of talent.
  
• Experience developing complex budgets based on multiple funding channels and cross organization dependencies.
  
• Experience analyzing program and organization's environments to identify potential risks and issues; articulates and prioritizes issues and risks to senior executives; recommends mitigation strategies to decision-makers to ensure projects are delivered on schedule.
  
• Use significant innovation in the planning, analysis and execution of tasks
  
• Experience directing stakeholder consultation, facilitation and consensus building. Provides program, portfolio, and/or project reporting to multiple stakeholders.
  
• Experience leading strategies and actions to overcome resistance to change and capitalize on forces in support of change.
  
• Experience seeking new and unique business processes, technologies and products to benefit programs, portfolios and projects.
  
• Experience building positive relationships within the team and external parties
  
• Experience contributing to improvements in life cycle based on lessons learned and past experience.
  
• Adhere to organization's standards and best practices for program.
  

• Ability to think and act strategically. Big picture thinking, and solid understanding of program scope, management, and operations.
  
• Good understanding of the wider objectives and how to ensure strategic alignment of the program to business priorities.
  
• Experience leading organizational development, strategy development, business, and program planning.
  
• In-depth knowledge and experience producing program and project management artifacts and deliverables required to support program strategic objectives.
  
• Ability to work positively with the wide range of individuals and stakeholders involved in program management.
  
• Strong leadership and management skills and experience
  
• Strong stakeholder management and communication skills and experience
  
• Strong presentation and meeting facilitation expertise.
  
• Experience handling difficult situations and managing stakeholder alignment to ensure program success
  
• Ability to find innovative ways to resolve problems and pro-actively manage program issues and risks.
  
• Ability to use appropriate strategies and actions to proactively overcome resistance to change and capitalize on forces in support of change during all stages of program projects – concept, definition, planning, implementation, and close-out.
  
• In-depth knowledge of strategic program budgeting and resource allocation methods and techniques to ensure program success.
  

• 5+ years' proven experience as a Program Manager or other Managerial position:
  
• Experience developing and managing program and project scope, schedules, and deliverables.
  
• Experience with monitoring and forecasting program and project costs and provide reporting and input to ensure targets are met.
  
• Experience with effective management of program budgets ensuring a high level of fiscal control and accountability including estimates, forecasts, and reconciliation/confirmation of actuals.
  
• In-depth knowledge and handling of project and program management methodology and techniques
  
• Ability to promote I&IT program and project management best practices and adherence to standard methodologies.
  
• Experience gathering and developing business and technical requirements to create and maintain a detailed program, project schedule and/or integrated plan.
  
• Experience directing program and project teams to ensure program and project deliverables are delivered on time and adhere to government and ministry standards.
  
• Extensive experience coordinating and monitoring program and project processes developing/ communicating guidelines and procedures.
  
• Experience with resolution of resourcing and inter-personal conflicts, negotiates changes to resourcing, ensuring knowledge is shared among team members, and program objectives and deliverables are met in a timely manner.
  
• Ability to proactively identify potential program risk events and issues before they occur including identification of appropriate mitigating strategies and plans.
  
• Experience with effective articulation and prioritization of issues and risks to senior executive levels and recommendations of mitigation strategies for decision makers.
  
• Experience with establishment and facilitation of program steering committee and stakeholder forums and meetings.
  
• Experience with providing, project, program, and/or portfolio reporting to multi-stakeholders at senior executive levels.
  
• Experience with promoting Public Sector I&IT standards and best practices for project management to facilitate control of system quality, adherence to standard methodology and the control of the use of I&IT resources.
  
• BSc/BA Diploma in Management or a relevant field.
  
• PMP is an asset.
  
• Experience with the coordinated planning, management, and execution of organizational change initiatives.
  
• Outstanding knowledge of performance evaluation processes.
  
• Experience with procurements, managed services, and vendor management.
  
• Experience with APIs, solution integration and customer experience platforms.
  
• Experience with iterative and agile delivery.
  
• Experience with journey mapping.
  
• Experience with developing and advancing transformational roadmaps.
  
• Experience with managing and delivering end-to-end programs/projects with focus on solution integration, platform modernization.
  
• Experience developing and delivering presentations to a wide variety of audiences including executives.
  
• 10+ years of experience working with federal/provincial/broader public-sector healthcare providers.
  
• In-depth knowledge of Public Sector Program/Project Management artifacts (or similar), processes and practices, and ability to produce program level documentation that comply with industry standard practices.
  
• In-depth knowledge of industry standard such as Program and Project Management Institute (PMI) and Public Sector I&IT project management methodologies.
  
• In-depth knowledge and experience with Public Sector Health related projects
  
• In-depth knowledge and understanding of Ministry policy and IT project approval processes and requirements.
  
• Experience adopting and adhering to Public Sector Unified I&IT Project Methodology, Public Sector Enterprise Architecture and Public Sector Gating process, and Public Sector Standard Systems Development Methodologies.
  
• Solid experience with large complex IT Health-related projects and programs
  
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.