Position: Customer Service

Region: Richmond Hill, ON

Reports To: Operations Manager

Anticipated Start Date: March 1, 2022

Affinity Group Canada is a well-established, successful, and growing company that prides itself on being one of the premier food brokers in Canada. Since 1989, our success has been driven by the number of industry-leading food manufacturers that we represent. We pride ourselves on having a dedicated sales team, strong customer service orientation, extensive product knowledge, and a professional, challenging, and rewarding work environment.

SUMMARY:

We are seeking a Customer Service/Order Entry person for our Richmond Hill office. This person will be responsible for processing all orders on a daily basis and providing exceptional customer service. This position requires someone who is resourceful, results and detail-oriented, and demonstrates drive and initiative. Must have the ability to exercise good judgment and be proactive.

Duties and Responsibilities:

• Processing orders received via EDI, I-Trade, Email, and Phone
• Handle all customer inquiries

The successful candidates must possess the following Knowledge, Skills, and Abilities:

• MUST HAVE ORDER ENTRY EXPERIENCE
• Have excellent command of the English language both written and oral
• Must be able to multi-task
• Pleasant telephone manner
• Must be able to work independently
• Detail-oriented
• Intermediate computer skills - Word, Excel, Spire a definite asset
• Outgoing and mature
• Organized, punctual, and reliable
• Professional appearance and manner
• Be a team player

We offer a competitive wage and group benefit package. Interested candidates should email resumes. Only successful candidates that meet our requirements will be contacted.