Strategic Account Manager Own & Scale Mission-Critical Client Partnerships

Your Impact:
As a Strategic Account Manager, you'll be the driving force behind our most valuable enterprise relationships in the EV infrastructure space. This isn't just account management, its orchestrating success across product, delivery, and sales teams to expand revenue, mitigate risks, and future-proof partnerships. You'll turn client insights into actionable growth while shaping the future of fleet electrification.

Own Strategic Outcomes:

• Be the trusted advisor for C-suite stakeholders at public agencies, utilities, and commercial fleets
• Directly influence 90%+ customer satisfaction and expansion ARR through proactive relationship-building
• Bridge technical and commercial worlds, ensuring clients maximize our EV charging/energy management solutions

️ Shape the Future:

• Feed client needs into product roadmaps through quarterly feedback loops with engineering teams
• Pioneer best practices for scaling high-touch relationships in a hyper-growth industry
• Use your technical experience to steer key planning decisions for some of the biggest fleets in the world.

Thrive in a Mission-Driven Culture:

• Work alongside cross-functional teams (Product, CS, Delivery) with shared goals
• See your impact in real-world decarbonization projects

️ The Relationship Architect

You've got 5+ years scaling enterprise accounts (EV, SaaS, energy, or consulting) and know how to:

• Navigate complex procurement cycles with public/private sector clients
• Spot expansion triggers (new locations, added services, upsell opportunities)
• Align internal teams to deliver seamless experiences

️ The Technical Translator
You have technical experience in EVs, energy markets, or energy infrastructure which you use to:

• Provide advice to clients, earn their trust and deliver the best possible electrification outcomes for their fleet.
• Manage stakeholders and know the right stakeholders to engage at the right times from technical subject matter experts, product managers, and when to provide the answers yourself.

️ The Growth Catalyst

• Proactively mitigate risks with >90% forecasting accuracy
• Turn satisfied clients into advocates who reference and expand

• Career Acceleration: Own high-visibility accounts with executive exposure
• Hybrid Flexibility: Remote-friendly with strategic travel to clients/teams
• Purpose-Driven Work: Contribute to North Americas fleet electrification

Tools You'll Use: HubSpot, ClickUp, custom health dashboards, and a support squad (Delivery PMs, Product Leads, BD Partners).

Lets Build the Future Together, read more to know more details about the position.