RQ09448 - Sr. Training Specialist (Change Mgmt. & Training)

Downtown Toronto

Hybrid - 3 days in office minimum

Contract (9 months)

4 vacancies

Must-haves:

• Experience working in Microsoft Dynamics 365 CE and/or Finance & Operations (F&O) environments (or related CRM systems), particularly in a testing, data configuration, or sandbox context (e.g., managing user roles, creating records, validating workflows).
• Experience with SharePoint teams sites for organizing, structuring and publishing digital content, such as building subpages, creating web parts and managing access and layout of knowledge repositories or internal learning portals.
• Strong practical knowledge of creating and manipulating system data to support scenarios such as training simulations or testing use cases
• Familiarity with documenting and organizing technical information, user guides, or system content that supports end-user learning, whether through task documentation, assignment instructions, or repository entries.
• Detail-oriented with a structured approach to system task breakdowns and assignment creation, including the ability to align sandbox data to intended learning or testing outcomes.
• AODA

Nice-to-Have:

• Public sector experience