Motor Coach Industries (“MCI”) is North America's public and private market motor coach leader, offering the all-time best-selling luxury motor coaches and workhorse commuter coaches, and brand new zero-emission luxury, high- and low-floor commuter coaches, designed on MCI's legendary J Series and D Series platforms. MCI is a subsidiary of NFI Group, a leader in propulsion agnostic bus and coach mobility solutions, and operates two world-class, award-winning coach manufacturing facilities and seven service centers. Building on over 90 years of experience manufacturing motorcoaches, MCI actively supports more than 30,000 vehicles across North America, with nearly half of all motor coaches in service in the United States and Canada built by MCI.

POSITION SUMMARY:

We're looking for a People Services Specialist to join our team and help drive key HR initiatives across the organization. In this dynamic role, you'll be the go-to resource for employees and managers, leading efforts in employee relations, compliance, performance, and more, supporting our teams in Canada and the United States.

You'll oversee the entire employee lifecycle—from onboarding and development to retention and offboarding. Your work will help ensure our HR policies are effectively implemented, and our workplace remains engaging, inclusive, and compliant.

WHY JOIN US:

• Competitive wages
• Eligible for benefits on first day of employment:
• Health, dental, and vision coverage
• Basic Life, AD&D, and Short-Term & Long-Term Disability insurance
• Employee Assistance Program
• Voluntary benefits include critical illness, hospital indemnity, and accident insurance
• Employer funded pension plan
• Paid holidays
• Paid time off
• Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
• Ongoing training and development through a variety of initiatives

WHAT YOU WILL DO:

• Be the first point of contact for employees and managers with HR-related questions and concerns.
• Champion the employee experience through onboarding, development, engagement, and offboarding initiatives.
• Guide and coach managers on performance management, employee relations, and disciplinary matters.
• Ensure compliance with employment laws and internal policies.
• Assist in developing and rolling out HR programs and procedures.
• Coordinate training and development opportunities that support individual and team growth.
• Support recruitment efforts, from job postings to interviews and selection.
• Maintain accurate HR records and generate reports on key metrics.
• Lead or contribute to HR projects and initiatives that enhance our people-first culture.

WHAT YOU NEED TO BE SUCCESSFUL:

• Post-secondary education in Human Resource Management, business administration or related discipline.
• At least 3 years of experience in HR, ideally in a generalist role, with some experience in US HR being advantageous.
• Proficiency with HRIS systems and Microsoft Office Suite (Word, Excel, Outlook).
• The ability to communicate in French is considered an asset.
• Strong communication skills with the ability to interact with employees at all levels and provide clear, supportive guidance.
• A keen eye for detail to ensure accuracy when handling employee records, payroll inquiries, and compliance tracking.
• A high level of confidentiality and integrity when managing sensitive employee information.
• Problem-solving skills to think critically and find solutions for HR-related inquiries.
• Strong organizational abilities to manage multiple tasks efficiently while keeping records and processes up to date.

OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motorcoach solutions that are safe, accessible, efficient, and reliable. Our values—safety, quality, integrity, accountability, teamwork, and sustainability—are at the core of everything we do. NFI Group | We Move People - YouTube

Leveraging 450 years of combined experience, NFI offers a wide range of propulsion-agnostic bus and coach platforms, including market leading electric models. Through its low- and zero-emission buses and coaches, infrastructure, and technology, NFI meets today's urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, and carfaircomposites.com.

MCI is an equal opportunity employer. We celebrate diversity, ensure equitable experiences and are committed to creating an inclusive environment reflective of the communities we operate. Accommodations are available at all stages of the recruitment process, at the candidates' request.