Are you a motivated communicator with a passion for customer service and sales? Thomas Buick GMC Ltd. is looking for a Sales BDC Representative to join our dynamic team in Cobourg!
About the Role:
As a Sales BDC Representative, you will be the first point of contact for our customers. You'll manage inbound and outbound leads, book appointments, follow up with prospective buyers, and support our sales team in driving growth and customer satisfaction.
Key Responsibilities:
- Respond to internet, phone, and walk-in inquiries in a timely and professional manner
- Follow up with customers using CRM and dealership tools
- Book and confirm sales appointments for the sales team
- Maintain accurate records of all customer interactions
- Assist with campaign follow-ups and promotional events
- Support the sales team with administrative tasks as needed
What We're Looking For:
- Previous experience in a dealership BDC, customer service, or sales environment preferred
- Strong communication and interpersonal skills
- Highly organized and detail-oriented
- Comfortable using computers, CRM systems, and phone/email communication
- A proactive, team-oriented attitude with a customer-first mindset
Why Join Thomas Buick GMC?
- Competitive compensation
- Comprehensive benefits package
- Supportive team environment
- Career growth opportunities within a well-established dealer group
Apply Today!
We do thank all applicants in advance however only those selected for an interview will be contacted. Thank you for your interest!