Our Business

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the worlds Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.

With our rapid growth, we are looking for dynamic and passionate individuals to join our high performance team, in an inclusive culture, that rockets us to number 1 in our space. FISPAN recognizes that passionate, hard working individuals with diverse backgrounds are what makes innovation happen. Being a Vancouver based start-up, our modern and scenic office is located in downtowns historic Guinness Tower.

As a Training and Sales Enablement Specialist at FISPAN, you will play a pivotal role in enhancing the effectiveness of our internal sales team and key bank partnerships through strategic training and enablement initiatives. Your expertise in instructional design, content creation, and video editing will be crucial in developing comprehensive programs that are both engaging and effective. Collaborating with team members and experts across the organization, you will also have opportunities to leverage the latest AI technologies to drive scalability and efficiency. We seek an individual with a passion for continuous learning, strong design skills, and the ability to maximize their impact on the business by equipping our sales force with the knowledge, skills, and tools they need to succeed.

Key Responsibilities:

• Create and Develop Training Programs: Design and develop engaging training strategies, playbooks, and materials to empower our internal sales team and external partners on product knowledge, sales processes, and market insights.
• Develop Sales Enablement Content: Create and curate a library of sales enablement content, including sales playbooks, competitive battlecards, customer success stories, product one-pagers, and presentation templates, to support the sales team throughout the sales cycle.
• Utilize Design Skills: Create visually appealing training, sales enablement documentation, and collateral that resonates with our target audience.
• Manage and Optimize Learning Management Systems (LMS): Administer and optimize our LMS to deliver and track training programs, ensuring easy access to relevant sales enablement resources.
• Design Visually Appealing Professional Slide Decks: Create and edit visually engaging, high-quality slide decks that enhance training effectiveness and support sales presentations.
• Produce High-Quality Training Videos: Apply video editing skills to create high-quality training videos and tutorials, including product demos and sales pitch examples.
• Innovate with AI Technologies: Collaborate with the FISPAN AI Committee to develop new AI use cases and explore strategies for scalability and efficiency within training and sales enablement.
• Develop Automations: Work with the Business Transformation team to create automations and improve processes across the organization, particularly as they relate to content distribution and sales team efficiency.
• Measure and Analyze Enablement Impact: Track and report on the effectiveness of training and enablement programs, using data to identify areas for improvement and demonstrate ROI.

Required Skills + Qualifications:

• Experience: 3+ years of experience in sales enablement, training development, project management, or a related field, with a proven track record of directly supporting sales teams.
• Education: Bachelors degree in Business, Marketing, Communications, Technology, or a related field.
• Design Proficiency: Proficient in design software and tools for creating training materials, slide decks, and sales enablement documentation.
• Video Editing Skills: Skilled in video editing software to create engaging training and sales content.
• LMS Experience: Experience with Learning Management Systems (LMS) for delivering and managing training and enablement programs. Knowledge of Training Certifications and CPE (Continual Professional Education) credits is highly desirable.
• Sales Acumen: Understanding of the sales cycle and the ability to create resources that directly impact sales effectiveness.
• Communication Skills: Excellent relationship-building skills with the ability to explain technical concepts to non-technical audiences, and to articulate value propositions clearly.
• Project Management: Ability to manage, prioritize, and deliver on multiple projects simultaneously in a fast-paced environment.
• Motivation and Proactivity: Highly motivated, proactive, and capable of coordinating with multiple stakeholders to complete projects with speed and accuracy.
• Adaptability and Learning: Positive attitude, adaptability, and a strong desire for continuous learning and growth, especially regarding new sales methodologies and enablement best practices.
• Industry Interest: Preference given to candidates with interest or experience in Financial Technology, Banking, ERPs, or B2B Businesses.
• Bonus Skills: Experience with AI technology or automation in a sales enablement context is a plus.

Join our dynamic and inclusive team at FISPAN, where your contributions will help us achieve our mission of revolutionizing the FinTech industry and fundamentally changing the way companies bank. Our modern and scenic office is located in downtown Vancouver in the Guinness Tower Building, offering an inspiring environment for creativity and collaboration.

Why Work With Us?

• Experienced Team: Our CEO is Lisa Shields, a renowned tech entrepreneur whose previous venture, Hyperwallet, was purchased by Paypal and ranks as one of the largest Canadian technology company acquisitions. Lisa is backed by a seasoned leadership team with vast experience scaling technology companies from start-up through growth phases to acquisition. In joining our team you will benefit from that experience and associated mentorship opportunities, and further build your network and knowledge base.
• High Growth Environment: FISPAN is an emerging high growth company, and that implies autonomy and leadership over projects. Our employees hold a higher level of responsibility and are presented with various hands-on opportunities from the get-go. We want our team to reach their full potential and career aspirations, and FISPAN helps foster that.
• Rich Culture: The Companys culture is its greatest asset, and our team members form bonds that last a lifetime. We plan company-wide events, both virtual and in-person, and other activities to foster togetherness and help drive engagement. We also understand that personal growth happens on multiple levels, and so encourage a work-life balance with ample time to spend with family, explore new ideas and develop hobbies.
• Perks: Our prime downtown Vancouver office is close to a Skytrain, prestige shopping, and coastal views. FISPAN employees have access to our building fitness center and amenities, fully stocked cupboards, weekly team lunches, and daily coffee runs. We also set our employees up for success by providing the most modern MacBook and Apple equipment.

Compensation Package

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $66,000-$75,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements.

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem.

Other components of our towards rewards offerings include support of career development, wellbeing, and personal growth.

• Extended health and dental benefits
• Paid time off
• Savings and retirement plan matching
• Parenthood top-up
• Mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. Well be happy to clarify eligibility for interviewing candidates.

Diversity, Equity & Inclusion

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. This starts in the recruitment process. All job postings are first evaluated in a gender-decoding platform to ensure fair candidate pools. Human Resources and hiring managers also engage in blind hiring and resume review practices to ensure we are being objective and mitigating any potential biases.